Franbassador Updates
Platform Changelog

What's New in Franbassador®

Every update, improvement, and new feature — with real examples of how it helps your business.

New FeatureOct 13, 2026 at 3:03 AM

Voice Pricing Updates - Effective October 13, 2026

Great news: the previously announced price increases for Voice services have been canceled. Your rates will remain exactly as they are, and no action is required on your part.

ImprovementOct 13, 2026 at 3:02 AM

Meta Pixel: Improved InitiateCheckout Accuracy & Enhanced AddPaymentInfo Data

We’ve upgraded our Meta Pixel integration to provide you with more precise tracking and smarter campaign optimization. You can now clearly identify where customers drop off during checkout and benefit from richer data signals that help Meta find more of your ideal buyers. These improvements are live automatically, so you can start seeing deeper insights into your sales performance today.

New FeatureOct 13, 2026 at 3:01 AM

Schema management at Website/Funnel level

Boost your SEO and search visibility effortlessly with our new Schema management dashboard, designed to help you monitor and update your site’s data in bulk. You can now use AI to generate missing schema, identify outdated information, and manage your entire site’s SEO health from a single, streamlined screen. It’s never been easier to ensure your business stays ahead in Google search results and AI-driven answers.

New FeatureOct 12, 2026 at 3:01 AM

Introducing New Templates

We’ve just launched over 40 professional, ready-to-use templates across our website, funnel, and ad builders to help you get up and running faster than ever. These fully customizable designs are built to streamline your workflow and help you engage more customers with ease. Explore the new templates in your dashboard today and start driving better results for your business!

New FeatureOct 11, 2026 at 3:02 AM

AI Studio Cloud: A Built-In Backend for Your Apps

We’ve just launched AI Studio Cloud, an all-in-one backend that lets you add user accounts, secure databases, and file storage to your apps in just one click. You can now build, manage, and scale your business tools entirely within Franbassador without ever worrying about complex external integrations.

New FeatureOct 9, 2026 at 3:05 AM

Social Planner: Community Posting via Public API

We’ve supercharged our Social Planner API, allowing you to seamlessly automate Community posts through your favorite third-party apps and custom integrations. You can now effortlessly schedule, validate, and publish content as specific community members, ensuring your brand presence stays consistent and error-free across all your workflows.

New FeatureOct 9, 2026 at 3:04 AM

AI Studio - Analytics & Submissions for your sites

We’ve launched AI Studio Analytics, giving you a powerful, built-in view of your site performance and lead generation without needing any complex setup. Now, you can easily track page views, monitor form submissions, and see the full journey of every lead—all directly within your Franbassador dashboard.

ImprovementOct 9, 2026 at 3:03 AM

Improved A2P Rejection Guidance for Chat Widget and Manual Campaigns

We’ve overhauled our A2P messaging guidance to provide clear, step-by-step instructions tailored specifically to your setup method. You can now resolve registration issues faster and with more confidence, knowing exactly what needs fixing and when you’ve met carrier requirements.

New FeatureOct 9, 2026 at 3:02 AM

AI Studio: Sell Products and Accept Payments

You can now effortlessly turn your AI Studio apps into powerful storefronts by enabling secure, hosted payments in just a few clicks. Simply ask the AI to add checkout functionality, and it will automatically integrate your existing product catalog, subscription settings, and branded colors to start selling immediately.

ImprovementOct 7, 2026 at 3:04 AM

Lead Source Report — Drill Into Your Leads and See Value by Status

We’ve supercharged our Lead Source Report to give you clearer visibility into your revenue performance. You can now drill down into specific lead values, easily identify missing source data, and analyze exactly which channels are driving your business growth—all from one clean, intuitive dashboard.

New FeatureOct 7, 2026 at 3:03 AM

Real-Time A2P Number Registration Status

You can now track the real-time registration status of your phone numbers directly within Franbassador, giving you instant visibility into when your lines are ready for messaging. This update eliminates the guesswork and technical errors of the past, allowing you to see your "A2P Verified" status immediately and resolve any issues without needing to contact support.

ImprovementOct 7, 2026 at 3:02 AM

Enhanced Notifications for Recurring Appointments

We’ve streamlined recurring appointment notifications to be clearer and more consistent, ensuring your customers receive a single, easy-to-read confirmation for the entire series. Custom recurring bookings are now fully supported with automated reminders and detailed updates, keeping both you and your clients perfectly in sync. These improvements are live now, making it easier than ever to manage your schedule without the clutter.

New FeatureOct 4, 2026 at 3:06 AM

Voice Pricing Updates - Effective October 13, 2026

Starting October 13, 2026, we are updating our international voice rates to ensure you continue to experience the highest level of call quality and global connectivity. No action is required on your part, and any existing fixed-price agreements will remain fully protected and unchanged.

ImprovementOct 4, 2026 at 3:05 AM

Granular Unsubscribe Controls for Community Emails

We’ve introduced granular email controls so your members can fine-tune their notifications for each community individually. This update ensures that opting out of specific alerts no longer silences the entire platform, keeping your members engaged with the content that matters most to them.

New FeatureOct 4, 2026 at 3:05 AM

Meta Campaign Budget Optimizer in Ad Manager

Take full control of your advertising spend with our enhanced Meta campaign tools, now offering flexible budgeting options that let you manage costs at either the campaign or ad set level. You can now empower Meta to automatically shift funds toward your best-performing ads, ensuring your budget is always working as hard as you are.

New FeatureOct 4, 2026 at 3:04 AM

Mexico Fixed-Line SMS Deprecation: In-App Status Pill

We’ve updated the Phone Numbers table to include a clear status indicator for all Mexico-based numbers, making it easy to identify which lines are affected by recent carrier changes. Our improved display layout ensures you stay organized at a glance, keeping your dashboard clean and your operations running smoothly.

Bug FixOct 4, 2026 at 3:02 AM

Fix: Delete Options from Dropdown, Multi-select, Radio & Checkbox Fields in Custom Objects and Companies

We’ve made it easier to keep your data organized by allowing you to delete outdated options from Custom Object and Company fields. You can now clean up your dropdowns and lists with confidence, knowing that your historical record data, filters, and workflows will remain completely intact.

New FeatureSep 29, 2026 at 3:01 AM

Design Custom Invoice Layouts with the New AI-Powered Layout Builder

Say goodbye to rigid templates and hello to professional, branded invoices created in seconds with our new AI-powered Layout Builder. Simply describe the design you want, and watch as our AI generates a custom layout that you can easily fine-tune and apply to your business. Head over to Settings and activate the feature in Labs to start building your perfect invoice today!

ImprovementSep 19, 2026 at 3:06 AM

Marketplace App Detail Page Revamp: A Clearer Way to Evaluate Apps Before You Install

We’ve completely redesigned our Marketplace app pages to make finding and evaluating the right tools for your business faster and easier than ever. With organized pricing, clear permission details, and an improved layout, you can now research and install the perfect solutions with total confidence.

New FeatureSep 19, 2026 at 3:05 AM

Reputation Management: Video Testimonial Enhancements

We’ve supercharged your reputation management with new automated workflows and enhanced publishing controls for video testimonials. You can now instantly trigger follow-ups the moment a review arrives and easily curate your public widgets with manual approval settings, giving you complete control over your brand’s social proof.

ImprovementSep 19, 2026 at 3:05 AM

Smarter Local Presence Dialing: Higher Pickup Rates, Global Reach, and Total Control

We’ve rebuilt our local presence dialing engine to ensure your calls look familiar and trustworthy, significantly boosting your pickup rates across the US, Canada, UK, and Australia. With smarter, distance-based number matching and new controls to reserve your primary lines, reaching your customers has never been more reliable or professional.

New FeatureSep 19, 2026 at 3:04 AM

Introducing App QR Codes

We’ve simplified how you promote your mobile app with our new smart QR codes that automatically detect a user's device and route them to the correct store. Now you can use a single, clean QR code across all your marketing materials to give your customers a seamless download experience.

New FeatureSep 19, 2026 at 3:04 AM

Granular WhatsApp User Permissions Are Here

Take full control of your WhatsApp communication with our new granular user permissions, designed to let you delegate tasks while keeping your critical integrations secure. You can now define exactly who on your team can edit templates, manage flows, or update business settings, ensuring your operations stay protected and error-free. These controls are live today, giving you the peace of mind to scale your team without compromising your setup.

New FeatureSep 19, 2026 at 3:03 AM

Ask AI now lives in WhatsApp

You can now bring the full power of your Franbassador AI copilot directly into WhatsApp, allowing you to manage your CRM, draft content, and automate tasks without ever opening a laptop. Turn your "dead time" into productive work by simply texting your copilot just like you would a colleague, keeping your business moving even when you're on the go.

New FeatureSep 19, 2026 at 3:02 AM

Chat Widget Spam Protection

We’ve introduced automatic spam protection for your Chat Widget to keep your inbox clean and protect your sender reputation without adding any friction for genuine visitors. This smart feature flags suspicious submissions and automatically pauses messaging, ensuring you never miss a real lead while eliminating bot-driven costs.

Bug FixSep 19, 2026 at 3:02 AM

Smarter Color Picker Experience Across Browsers

We’ve polished the chat widget color picker to ensure a seamless design experience across all browsers. You can now confidently customize your brand colors without encountering unsupported tools, as the interface automatically adapts to your specific browser's capabilities.

New FeatureSep 17, 2026 at 3:01 AM

Introducing new custom fields

We’ve supercharged Franbassador’s custom fields to give you complete control over how you capture and organize your business data. With new visual options, advanced date controls, and rich text formatting, you can now tailor every record to fit your team's unique workflow perfectly.

New FeatureSep 16, 2026 at 3:01 AM

Removing the 5% processing fee, and Meta pricing changes from 1 October

We’re making WhatsApp marketing more affordable by permanently removing our 5% processing fee, meaning you now pay Meta’s exact published rates. While some messaging categories will become billable starting October 1, 2026, these changes provide clearer, transparent pricing so you can easily manage and verify your costs. We recommend reviewing your agency rebilling settings and support flow volumes now to ensure you're ready for these updates.

ImprovementSep 15, 2026 at 3:01 AM

Workflow Publish & Validation Gate

We’ve made publishing workflows safer and easier with our new intelligent validation system that catches configuration errors before they go live. You can now save your progress even with unresolved issues, and our new error sidebar helps you identify and fix mistakes instantly—or let AI handle them for you. Enjoy total confidence knowing only clean, functional workflows ever reach your customers.

New FeatureSep 14, 2026 at 3:10 AM

Self-Serve Cancellation Links for Rental Bookings

We’ve launched a new self-service cancellation feature that allows your customers to manage their own bookings online, saving you time on routine support requests. You can easily set your own cancellation window while keeping full control over all financial decisions, ensuring a seamless experience for your clients without any manual back-and-forth.

New FeatureSep 14, 2026 at 3:09 AM

Add Reference Images in AI Image Generation Action

Take the guesswork out of AI design by adding up to five reference images to your image generation workflows. Whether you need to maintain consistent branding or place subjects in specific settings, you can now simply show the AI what you want instead of describing it. This update ensures your generated assets are accurate, professional, and perfectly tailored to every customer.

New FeatureSep 14, 2026 at 3:08 AM

GPT Image 2.5 in AI Image Generation Action In Workflows

We’ve upgraded our AI image generation with GPT 2.5, giving you two powerful new models—Flare for fast, high-quality content and Sunburst for premium, professional-grade visuals. These updates deliver consistent branding and better image accuracy, allowing you to create and iterate on professional marketing assets directly within your workflows faster than ever.

New FeatureSep 14, 2026 at 3:07 AM

Conditional Form Support – Services & Rentals

You can now take full control of your booking experience with our new conditional logic support for Services and Rentals. By enabling the new global toggle, your custom forms can now trigger personalized post-booking actions—like custom redirect URLs or specific lead disqualification rules—directly based on your customers' answers.

New FeatureSep 14, 2026 at 3:05 AM

Meta Post-Publish Recommendations in Ad Manager

You can now optimize your Meta campaigns directly within Franbassador without ever leaving the platform. Simply check the Review screen on any published campaign to view and apply Meta’s performance recommendations in seconds, helping you get better results with less effort.

New FeatureSep 14, 2026 at 3:05 AM

Discover Marketplace Apps with Ask AI

Finding the right tools for your business just got easier with our new AI-powered Marketplace search. Simply describe what you need to Ask AI, and it will instantly recommend the perfect apps to help you streamline your operations.

New FeatureSep 14, 2026 at 3:04 AM

Voice Notes in Posts and Comments

Connect with your team faster than ever by recording or uploading voice notes directly in your posts and comments. This new feature allows you to ditch the long typing and share feedback, updates, and ideas with a personal touch right inside your feed.

New FeatureSep 14, 2026 at 3:03 AM

Manually Retry Failed Subscription Payments

Take full control of your revenue with our new manual retry feature for failed subscription payments. You can now easily process payments or update customer cards directly within Franbassador, helping you recover lost income and reduce churn without ever leaving the platform.

New FeatureSep 14, 2026 at 3:02 AM

Workflow Publish & Validation Gate

We’ve launched a new Workflow Validation Gate to ensure your automations are error-free before they go live. You can now save your progress mid-build even with unfinished steps, and our new intelligent sidebar will guide you directly to any issues, offering AI-powered fixes to help you launch with confidence.

Bug FixSep 10, 2026 at 3:03 AM

Fixed: Incorrect Billing Amount Shown for HUF-Priced Plans

We’ve fixed a display error for all Hungarian Forint (HUF) plans to ensure your billing dashboard now shows the exact price you’re being charged. You can now manage your account with full peace of mind, knowing your billing information is always accurate and up to date.

New FeatureSep 10, 2026 at 3:02 AM

A Refreshed User Management Experience

We’ve completely redesigned our user management experience to make navigating your team, permissions, and profile settings faster and more intuitive than ever. Everything you rely on is now cleaner and better organized under a single, unified "Users" menu, giving you a streamlined way to manage your business operations. Enable this refreshed interface today via Labs to start enjoying a more efficient workflow.

New FeatureSep 8, 2026 at 3:04 AM

AI Analyze Image: New Workflow Action

Supercharge your workflows with our new AI Image Analysis tool, which allows you to automatically extract text and insights from receipts, invoices, and photos. Simply add the action to your workflow to have our AI read images and instantly trigger follow-up tasks like email updates or data entry.

New FeatureSep 8, 2026 at 3:04 AM

AI Image Generation Action in Workflows

Supercharge your marketing by automatically generating custom, brand-aligned images directly within your Franbassador workflows. Whether you need personalized social posts, promo flyers, or product mockups, our new AI-powered tools allow you to create and distribute unique visuals at scale with just a single click.

New FeatureSep 8, 2026 at 3:02 AM

Working Hours for Conversation AI Agents

You can now set custom working hours for your AI agents, giving you full control over when they interact with customers across your different communication channels. This update ensures your AI stays perfectly aligned with your business schedule while keeping after-hours leads engaged with automated replies and seamless team notifications.

New FeatureSep 8, 2026 at 3:01 AM

Transfer calls to Mobile, Web, phone and SIP of a user - no personal phone number required

You can now seamlessly transfer calls to any team member’s active devices—including web, mobile, and desk phones—without ever needing to share personal phone numbers. This update supports both warm and blind transfers, keeping your team connected and your operations professional no matter where they are working.

ImprovementSep 5, 2026 at 3:05 AM

More Reliable Missed Call Text Back with Smarter Number Selection

Never miss an opportunity to connect with a lead again thanks to our smarter Missed Call Text Back. Our system now automatically selects an eligible number to send your follow-up messages, ensuring your texts reach customers even when the original calling number isn't SMS-capable.

ImprovementSep 5, 2026 at 3:03 AM

Improved: Dynamic Value Chips with Improved error segmentation

We’ve upgraded our dynamic value chips with a new color-coded system to help you spot potential issues faster and build with more confidence. You’ll now see a clear distinction between valid values, missing links that require an external source, and genuine errors—ensuring your workflows run exactly as you intended. Plus, we’ve made the system smarter by ignoring extra spacing, so your variables will resolve perfectly every time.

New FeatureSep 4, 2026 at 3:02 AM

📢Carrier Fee Pricing Update - Effective October 1, 2026

To ensure you continue receiving the highest quality messaging performance and reliable delivery, we are updating our carrier fees effective October 1, 2026, to align with industry-wide telecom adjustments. You don’t need to take any action, as these updated rates will be applied automatically to your account. We remain committed to providing transparent, seamless communication tools to help your business thrive.

Bug FixSep 4, 2026 at 3:01 AM

🔐Client Portal: "User login" Workflow Trigger Now Supports the New Client Portal Experience

We’ve updated the "User login" trigger to automatically fire for both legacy memberships and our new Client Portal experience, ensuring your automations run seamlessly without any extra setup. To keep things organized, we’ve also introduced a dedicated Client Portal category in the workflow builder so all your related triggers are easy to find in one place.

New FeatureAug 30, 2026 at 3:01 AM

Introducing New Templates

We’re excited to launch a massive library of professional, ready-to-use templates designed to streamline your marketing and save you hours of work. Whether you're building a new website, launching ad campaigns, or automating client workflows, these fully customizable tools make it easier than ever to grow your business and drive results.

New FeatureAug 29, 2026 at 3:02 AM

Workflow Builder: Pick an Email Sender Domain for Each Workflow!

You can now assign specific dedicated domains to individual workflows, keeping your high-priority operational emails separate from your marketing campaigns. This update protects your sender reputation by ensuring a single campaign issue won't impact your essential appointment reminders or payment receipts.

New FeatureAug 28, 2026 at 3:06 AM

WhatsApp messaging limits: now shown at the portfolio level

We’ve updated your WhatsApp dashboard to reflect Meta’s new portfolio-level messaging limits, ensuring you have an accurate, real-time view of your business’s total daily capacity. You can now easily track your shared limit in the new Messaging Limits panel, helping you plan your campaigns with confidence and avoid unexpected send failures.

New FeatureAug 28, 2026 at 3:05 AM

Schedule Availability with Custom Open & Expiry Experiences - Form, Survey & Quiz

You can now automate your time-sensitive campaigns by scheduling exactly when your Forms, Surveys, and Quizzes go live and when they expire. With customizable pre-launch and post-expiration experiences, you’ll never have to manually manage submission windows again—giving you total control over your customer journey.

New FeatureAug 28, 2026 at 3:03 AM

Date Range Setting Can Now Count Only the Days You Actually Work

We’ve introduced a new "Count available days only" toggle that ensures your booking window reflects your actual business hours rather than empty calendar days. This update prevents customer confusion by automatically skipping weekends or closed days, ensuring your clients always see accurate, actionable availability.

New FeatureAug 28, 2026 at 3:02 AM

Certificate AI Beta is now live

Say goodbye to hours of manual design with the new Certificate AI, now in beta for all Franbassador users. Simply describe the certificate you need, and our AI will instantly generate a professional, fully editable layout ready for your business. Head to "Memberships to Credentials" today to start creating milestone and training certificates in seconds.

ImprovementAug 28, 2026 at 3:01 AM

SMS Action: Test SMS Now with a Country Picker and enhanced UI

Testing your SMS campaigns just got easier with our new country code picker, allowing you to send test messages using local phone formats without the guesswork. Simply select your country from the intuitive dropdown and enter your number to instantly verify your workflows across any region.

New FeatureAug 27, 2026 at 3:03 AM

Guest Enhancements in Calendars — More Flexible Guest Details

We’ve upgraded our calendar booking features to give you total control over the guest information you collect, now including phone numbers and flexible guest counts. These updates also ensure more accurate timezone syncing for your attendees, making it easier than ever to build richer contact records and streamline your operations.

ImprovementAug 27, 2026 at 3:02 AM

App approval flow enhancements and bug fixes

We’ve simplified how you manage your Marketplace apps, giving you complete control over which tools your sub-accounts can access. With our new streamlined dashboard, you can now easily toggle, filter, and approve specific apps to ensure your team is always using the right tools for the job.

New FeatureAug 27, 2026 at 3:01 AM

Trigger Automation in Bulk for Companies & Custom Objects

We’ve just launched bulk automation, allowing you to trigger workflows for multiple companies or custom records instantly from your list view. Save hours of manual work by launching onboarding, renewals, and operational tasks across your entire database in just a few clicks.

New FeatureAug 26, 2026 at 3:04 AM

Chat Widget: Flexible Compliance Notice & Consent Settings

We’ve upgraded our Chat Widget with new, flexible compliance settings that allow you to easily manage legal notices and visitor consent independently. You can now customize your consent checkboxes and opt-in requirements to perfectly match your business needs while maintaining clear, audit-ready records for every lead.

New FeatureAug 26, 2026 at 3:03 AM

Chat Widget: Brand Board Integration

We’ve integrated your Brand Board directly into the Chat Widget, making it faster and easier to keep your design consistent across every location. Now, your approved colors and fonts are automatically available in the Styles panel, eliminating manual entry and ensuring your widgets always look perfectly on-brand.

New FeatureAug 26, 2026 at 3:02 AM

Request contact info: collect phone numbers from WhatsApp username adopters

You can now effortlessly convert WhatsApp username-only leads into fully reachable contacts with our new "Share contact info" button. Simply add this one-tap request to your templates or automate it through your workflows to unlock calling, exports, and data-backed automations without any manual follow-up.

ImprovementAug 26, 2026 at 3:01 AM

WhatsApp template builder now catches invalid variables before you save

We’ve updated our WhatsApp template builder to catch errors in real-time, preventing frustrating rejections before you even hit save. You’ll now get instant, clear guidance on your variables while you type, ensuring your templates are perfect and ready to send the first time.

New FeatureAug 25, 2026 at 3:02 AM

Zero-Dollar Checkout for Sell Products - Forms & Surveys

We’ve streamlined your checkout process by introducing a new "Zero-Dollar" option for Forms and Surveys. Now, you can offer free products or 100% discounted items without forcing customers to enter credit card details, making it easier than ever to convert leads and close deals.

New FeatureAug 25, 2026 at 3:01 AM

Offer multiple meeting durations within a single calendar

You can now offer multiple meeting durations on a single calendar, giving your customers the flexibility to choose the appointment length that works best for them. This update streamlines your scheduling process by eliminating the need for multiple calendars, ensuring you stay organized while providing a seamless booking experience.

New FeatureAug 23, 2026 at 3:01 AM

Introducing New Templates

Supercharge your marketing and streamline your operations with our brand-new collection of professional, fully customizable templates. Whether you’re launching a website, running targeted ad campaigns, or automating your customer follow-ups, these ready-to-use tools save you hours of work so you can focus on growing your business. Explore the new templates in your dashboard today and start driving better results with ease!

New FeatureAug 22, 2026 at 3:01 AM

Badge automation is now available in Workflows

We’ve introduced badge automation to Workflows, making it easier than ever to celebrate your team’s milestones. You can now automatically issue badges based on performance and trigger instant follow-up actions, helping you build more engaging and efficient recognition journeys.

New FeatureAug 21, 2026 at 3:06 AM

Clearer Card-on-File & $0 Payment Handling for Calendars

We’ve streamlined our Calendar Payments to make the booking process smoother than ever. You can now easily collect and store customer cards for future use without requiring an upfront payment, while ensuring free bookings remain completely frictionless by automatically skipping payment steps.

New FeatureAug 21, 2026 at 3:04 AM

Calendar AI — AI-powered Calendar setup

We’re excited to launch Calendar AI, a smart assistant that handles the heavy lifting by automatically configuring your booking calendars based on your specific business needs. Simply describe your requirements, and the AI will guide you through the setup, preview, and testing process to get you ready for your first booking in minutes.

ImprovementAug 21, 2026 at 3:03 AM

Instagram Explore Feed Placement Discontinued by Meta

We’ve updated our platform to stay aligned with the latest Meta API changes, ensuring your ad campaigns run smoothly without any extra effort on your part. You don't need to take any action, as your existing campaigns will continue to perform seamlessly while automatically shifting to other high-impact placements.

New FeatureAug 21, 2026 at 3:02 AM

Anthropic & Google models now available in AI agent action

We’ve upgraded our AI Agent Action with support for Anthropic and Google models, giving you more flexibility than ever to power your workflows. With our new intuitive interface, you can now easily select the perfect model and fine-tune reasoning settings to balance speed, cost, and precision for every task.

New FeatureAug 20, 2026 at 3:07 AM

Rental Booking Page Gets Smarter CTAs, Clearer Checkout & Polished UI

We’ve leveled up your rental booking experience with a cleaner, more intuitive interface designed to boost customer trust and reduce drop-offs. From customizable call-to-action buttons to persistent shopping carts and clearer order summaries, your customers can now navigate and book with total confidence. These updates are live today, making your booking process smoother and more professional than ever.

ImprovementAug 20, 2026 at 3:05 AM

The Billing Screen Now Recognizes a Card You've Already Added

We’ve streamlined the billing process so you can get back to business faster without re-entering your payment details. If your account is on hold, you can now simply select your existing card to settle your balance and unlock your access instantly.

Bug FixAug 20, 2026 at 3:03 AM

Fixed: Pinned and Recent Tabs Now Match the Workflow Type

We’ve streamlined your workflow sidebar to show only the actions and triggers relevant to your current project. Now, your Pinned and Recent tabs intelligently filter by object type, ensuring you always have the right tools at your fingertips without the clutter.

Bug FixAug 20, 2026 at 3:02 AM

Fixed: 'Create/Update Record' Picklists Now Accept Dynamic Values

We’ve upgraded our Create and Update Record actions with a new toggle that lets you seamlessly switch between standard dropdowns and dynamic values. You can now easily insert merge tags from your triggers and webhooks, giving you more flexibility and control when automating your franchise workflows.

ImprovementAug 20, 2026 at 3:01 AM

Email Events: Message ID Now Available in the Dynamic Picker

We’ve added a unique Message ID to your Email Opened and Clicked events, making it easier than ever to track engagement accurately across your systems. You can now use this ID in your webhooks to eliminate duplicate data and ensure every interaction is tied to the correct campaign for cleaner, more reliable reporting.

ImprovementAug 19, 2026 at 3:11 AM

Update Contact Field: Now Append Values to Multi-Select Fields

You can now seamlessly build your customer profiles by adding new values to multi-select fields without overwriting your existing data. This update ensures your contact information stays complete and accurate as you automatically tag and categorize leads throughout your workflows.

ImprovementAug 19, 2026 at 3:10 AM

Communities - Editor & Community Experience Enhancements

We’ve supercharged your community experience with a new rich text editor, one-click spam moderation, and the ability to download recordings directly from your feed. These updates make it faster and easier than ever to manage your business discussions and engage with your team without leaving the conversation.

New FeatureAug 19, 2026 at 3:09 AM

Upload Google Demand Gen Campaigns to Template Library

You can now save your high-performing Google Demand Gen campaigns as reusable templates directly from your Ad Manager. This new feature allows you to standardize your marketing strategy across all locations instantly, saving you time by eliminating the need to rebuild campaigns from scratch.

New FeatureAug 19, 2026 at 3:08 AM

Custom Fields Grouping & Bulk Management - Forms, Surveys & Quizzes

Building your forms, surveys, and quizzes just got a massive speed boost with our redesigned Custom Fields experience. You can now select, group, and bulk-add multiple fields at once, making it faster and easier than ever to capture the exact data you need for your business.

New FeatureAug 19, 2026 at 3:07 AM

Ask AI Mobile App - Schedule Ask AI Prompts to Run Automatically

Turn your daily business tasks into autopilot with the new Ask AI Scheduler. You can now save any prompt to run automatically on your schedule, keeping your morning briefings and reporting ready for you the moment you check your phone.

New FeatureAug 19, 2026 at 3:06 AM

New A2P Campaign Flow: Default to Chat Widget

We’ve streamlined A2P campaign registration to automatically guide you through the Chat Widget setup, ensuring your campaigns are approved faster and with fewer rejections. This default flow simplifies the process while keeping a manual setup option easily accessible whenever you need it.

New FeatureAug 19, 2026 at 3:05 AM

QR Codes — Save to Apple & Google Wallet

Say goodbye to hunting through your photo gallery for business QR codes. You can now save any new or existing QR code directly to your Apple or Google Wallet, giving you instant, organized access for offline customer interactions.

Bug FixAug 19, 2026 at 3:04 AM

WhatsApp: Composer Reliability and Faster Settings

We’ve streamlined your WhatsApp experience with a more reliable messaging composer that eliminates false reconnection prompts and ensures your team stays connected without interruption. Plus, we’ve significantly boosted performance across your WhatsApp settings, so pages load instantly the first time you open them.

ImprovementAug 19, 2026 at 3:03 AM

Workflow Dynamic Values: New Chip Interface with Quick Add and Edit

We’ve redesigned workflow text fields to make managing dynamic content faster and more intuitive. You can now use a quick "/" shortcut to insert values, which appear as clear, easy-to-manage chips that instantly alert you if any data needs attention.

New FeatureAug 19, 2026 at 3:02 AM

Workflow Builder: Array/List Values Now Supported in Text Fields

You can now easily insert list-based data—like order line items or webhooks—directly into your emails and notes with our new smart formatting tool. Simply select your data, choose how you want it displayed (bulleted, numbered, or comma-separated), and Franbassador will handle the rest automatically. It’s a faster, cleaner way to ensure your workflow communications look exactly the way you want.

New FeatureAug 18, 2026 at 3:09 AM

Appointments in the Client Portal

Your clients can now book, view, and manage their own appointments directly within the Franbassador Client Portal. This update gives your customers total control over their schedules while saving you valuable time by automating booking and rescheduling requests.

ImprovementAug 18, 2026 at 3:08 AM

Client Portal - Invoice & Estimate Notifications for Contacts

We’ve upgraded the Client Portal with new in-app notifications, ensuring your customers are alerted the moment a new invoice or estimate is ready for their review. This update eliminates the guesswork, helping your clients take action faster and streamlining your path to quicker approvals and payments.

New FeatureAug 18, 2026 at 3:07 AM

Smarter Join Requests with Workflow Automation

Stop spending hours manually vetting new members with our new automated join request workflows. You can now use dynamic filters and AI-powered screening to instantly approve qualified applicants, flag spam, and onboard new users the moment they hit "join."

New FeatureAug 18, 2026 at 3:05 AM

Organize and Personalize Tags with Categories and Colors

We’ve just made organizing your business easier than ever with new tag categories and customizable colors. You can now group related tags and assign brand-matching colors to keep your workspace clean, intuitive, and perfectly tailored to your needs.

New FeatureAug 18, 2026 at 3:04 AM

Rich Link & Event Previews in Communities

We’ve upgraded our community feeds with interactive rich previews that bring your links, videos, and events to life instantly. Now, members can watch content or RSVP to events directly within the feed, making your discussions more engaging and seamless than ever.

ImprovementAug 18, 2026 at 3:03 AM

Local SEO Heatmaps Just Got More Powerful in Local Marketing Audit

You can now supercharge your local SEO analysis by generating up to three unique heatmaps per report, allowing you to showcase visibility across multiple services for a single client. With new custom defaults and the ability for prospects to toggle between maps, you can tell a more compelling, comprehensive story about where they win and where they have room to grow.

New FeatureAug 18, 2026 at 3:02 AM

Rearrange and Rename Tabs in Communities

You can now fully customize your community’s navigation to better match your brand and workflow. Easily reorder, rename, or hide tabs to ensure your members always see the most important information front and center.

New FeatureAug 16, 2026 at 3:01 AM

Introducing New Templates

Elevate your brand with our new library of professionally designed web, funnel, social, and ad templates tailored for a wide range of industries. These fully customizable assets are built to streamline your marketing workflow, saving you time so you can focus on driving real results. Explore the new templates today and start creating high-impact campaigns with ease.

New FeatureAug 15, 2026 at 3:02 AM

Google Merchant Center Integration for Ecommerce Stores

Supercharge your sales with our new Google Merchant Center integration, now available in the Franbassador Marketplace. Seamlessly sync your store products to Google Shopping and other surfaces to boost your visibility and reach more customers with ease.

New FeatureAug 15, 2026 at 3:01 AM

WhatsApp Analytics in the AI Assistant in Workflows

You can now get instant, plain-language insights into your WhatsApp campaign performance directly within the Franbassador AI Assistant. Simply ask for your delivery and read metrics to instantly compare performance trends across your email, SMS, and WhatsApp workflows in one unified view.

ImprovementAug 14, 2026 at 3:03 AM

New Review Received Trigger Now Supports All Integrated Review Platforms

We’ve upgraded our review automation to cover every platform connected to your account, including Yelp, Trustpilot, and TripAdvisor. Now, you can automatically trigger workflows, send instant alerts, and manage follow-ups across your entire reputation ecosystem without lifting a finger. It’s a faster, easier way to stay on top of your customer feedback no matter where it's posted.

New FeatureAug 14, 2026 at 3:02 AM

Import Data Directly from HubSpot

Transitioning to Franbassador is now seamless with our new HubSpot Importer, allowing you to migrate your contacts, pipelines, and activity directly into your dashboard with just a few clicks. Eliminate manual data entry and save hours of work by syncing your CRM data automatically in the background.

New FeatureAug 14, 2026 at 3:01 AM

Contact overlay for opportunities and appointments

We’re excited to introduce our new contact overlay, which lets you view and manage customer details directly from your opportunities and appointments page. This update eliminates unnecessary page switching, helping you stay in your workflow while keeping all the information you need right at your fingertips.

ImprovementAug 12, 2026 at 3:16 AM

Generate & Copy Reschedule Links Directly from Appointments

Managing schedule changes just got faster: you can now generate and copy a unique reschedule link directly from any appointment in one click. Simply share the link with your customer, allowing them to pick a new time instantly without needing to dig through old emails.

New FeatureAug 12, 2026 at 3:14 AM

Available Quantity as a Custom Value & Workflow Filter

Take control of your inventory-based automations with our new "Available Quantity" filter for Abandoned Cart and Order Fulfilled workflows. You can now trigger specific actions based on real-time stock levels, helping you streamline fulfillment and capture more sales with ease.

New FeatureAug 12, 2026 at 3:13 AM

Conditional Custom Fields for Opportunities

Streamline your sales process with our new Conditional Custom Fields, which automatically update your opportunity forms based on specific deal criteria. You can now hide irrelevant fields and enforce mandatory data entry at key stages, ensuring your team captures exactly the right information every time.

New FeatureAug 12, 2026 at 3:11 AM

Threads Post Sync in Social Planner

You can now manage your Threads presence directly alongside your other social channels with our new Threads Post Sync (Beta). This update automatically imports your posts and engagement data into the Social Planner, making it easier than ever to track performance and repurpose your best content in one centralized hub. Head over to Labs in your Social Planner settings to get started today!

New FeatureAug 12, 2026 at 3:10 AM

Add Ecommerce Stores Directly to Funnels

You can now integrate a full-featured ecommerce store directly into your funnels, allowing customers to browse, cart, and checkout without ever leaving your sales flow. This powerful update automatically generates a seamless, end-to-end shopping experience, making it easier than ever to turn your funnels into high-converting storefronts.

New FeatureAug 12, 2026 at 3:08 AM

Dynamic Custom Values in Dashboards and Reporting

We’ve launched dynamic custom values in your dashboards, allowing you to build one template that automatically updates with location-specific data, user details, and custom fields. This powerful update saves you time by eliminating manual duplication, giving every client a personalized, purpose-built experience at scale.

New FeatureAug 12, 2026 at 3:07 AM

Events Beta is Now Available in Labs for Everyone

Events is now live in Labs, giving you full control to build, promote, and manage everything from local workshops to large-scale conferences directly within Franbassador. You can now enable this feature for any of your sub-accounts instantly to start automating ticket sales, attendee check-ins, and post-event follow-ups. Head over to Labs to activate Events today and start shaping the future of your business’s event management.

New FeatureAug 12, 2026 at 3:03 AM

Widget Trend Colors: Choose Whether an Increase or a Decrease Is "Good"

You can now customize your dashboard trend colors to ensure "green" always signals a positive result, even for metrics where lower numbers are better. This update gives you full control over your data visualization, helping you provide accurate, easy-to-read insights for your team and clients.

New FeatureAug 12, 2026 at 3:02 AM

Private by Default: Enhanced Privacy Controls for Documents Uploaded Through Notes

We’ve upgraded our document security, so any new files uploaded through notes are now private by default. You now have total control over how you share sensitive information, with new options like password-protected or OTP-verified links to keep your business data safe.

New FeatureAug 11, 2026 at 3:04 AM

🎁Redeem Gift Cards While Collecting Calendar Payments

You can now seamlessly redeem customer gift cards directly within your calendar appointment flows, whether you're charging a saved card or processing a new payment. This update ensures a consistent experience for both you and your customers by automatically applying gift card balances to appointments with full visibility into every transaction.

ImprovementAug 11, 2026 at 3:02 AM

📅Week Start Preferences Are Now Consistent Across Calendars

We’ve updated your calendar preferences to ensure your chosen start day—Saturday, Sunday, or Monday—is consistent across all your internal scheduling tools. Now, your preferred work week is automatically reflected in your meetings, services, and rental views for a smoother, more intuitive experience. You can easily customize these settings in your Calendar preferences to better match your unique business flow.

New FeatureAug 8, 2026 at 3:05 AM

Set a Fixed Price for Your AI Products

You can now set simple, predictable fixed rates for your AI products, eliminating confusing token-based math for your customers. This gives you full control to choose between fixed pricing or markups for each account, making it easier than ever to package your services and close more sales.

New FeatureAug 8, 2026 at 3:04 AM

WhatsApp usernames

We’ve added support for WhatsApp usernames so you can automatically capture leads even when customers choose to hide their phone numbers. This update works seamlessly in the background, ensuring you never miss a new connection as these privacy features roll out in your region. You’re ready to go from day one with zero setup required.

ImprovementAug 8, 2026 at 3:04 AM

TikTok Lead Ads migration to Marketplace Architecture

We’ve upgraded our TikTok Lead Ads integration to a new, high-performance architecture that significantly boosts security and system reliability. This update works seamlessly in the background and sets the stage for powerful new features, including multi-account management, to help you scale your business faster.

Bug FixAug 8, 2026 at 3:03 AM

Fix: Accurate Email When a Marketplace App Plan Change Affects Your SaaS Plan

We’ve updated our notification system to ensure you receive clear, accurate alerts whenever an app plan change affects your account. You can now stay fully informed with precise explanations, eliminating any confusion about why an app was removed from your setup.

New FeatureAug 8, 2026 at 3:02 AM

Introducing New Templates

We’ve just launched a massive library of professional, industry-specific templates to help you build websites, run high-converting ad campaigns, and engage your customers with ease. These fully customizable assets are designed to streamline your workflow and save you hours of work, so you can spend more time growing your business. Explore the new collection today and start leveling up your marketing in just a few clicks.

New FeatureAug 7, 2026 at 3:07 AM

Single Page Unpublish for Funnels and Websites

You can now take individual pages offline without disrupting your entire website or funnel, giving you total control over your active campaigns. Easily hide outdated content or pause promotions while keeping your site live, with built-in redirects to ensure your traffic always lands exactly where you want it.

New FeatureAug 7, 2026 at 3:06 AM

GBP Post Sync into Social Planner

Managing your Google Business Profile is now easier than ever with our new automatic Post Sync feature. You can now import your Google posts directly into Social Planner to view and manage your entire content calendar from one unified dashboard. Enable it today under Labs to save time and keep your local marketing efforts perfectly synchronized.

New FeatureAug 7, 2026 at 3:05 AM

Audio device settings on the web dialer

You can now take full control of your call audio by selecting specific devices for your microphone and speakers directly within the Franbassador web dialer. Use the new settings menu to customize your setup—even ringing two devices at once—to ensure you never miss an important inbound call.

ImprovementAug 7, 2026 at 3:04 AM

Callers now hear their own country's ringtone

We’ve localized your ringback tones to match the specific country of your callers, ensuring a professional and familiar experience every time the phone rings. This upgrade eliminates confusion for international customers, helping you build trust and reduce hang-ups before a call even begins.

ImprovementAug 7, 2026 at 3:03 AM

Slack migration to Marketplace Architecture

We’ve upgraded our Slack integration to a new, high-performance architecture that delivers stronger security and improved reliability for your team. You don’t need to do a thing—your existing workflows will continue to run seamlessly while laying the foundation for exciting new features coming soon.

New FeatureAug 7, 2026 at 3:02 AM

AI Studio website detection in Prospecting audit reports

We’ve upgraded our Marketing Audit Reports to automatically detect websites built with AI Studio. This enhancement gives you a clearer view of your prospects' tech stacks, helping you identify new migration opportunities with greater confidence.

New FeatureAug 6, 2026 at 3:04 AM

Smarter, Customizable Profile & Business Cards

Make a lasting impression with our newly redesigned digital business cards, now featuring enhanced branding, custom links, and automated lead capture. These powerful updates make it easier than ever to share your info, showcase your services, and instantly turn visitors into new business contacts.

ImprovementAug 6, 2026 at 3:04 AM

WhatsApp Templates: Cleaner Selection, RTL Authoring, and Compliance Visibility

We’ve upgraded our WhatsApp integration to make your messaging faster, more reliable, and easier to manage. You can now choose from pre-approved templates with confidence, enjoy a smoother interface, and create messages in right-to-left languages directly within the platform.

New FeatureAug 6, 2026 at 3:03 AM

WhatsApp template management: a full UX revamp

We’ve completely overhauled our WhatsApp template management to make organizing your communication library faster and more intuitive. With new folder-based navigation, powerful filtering, and instant status updates, you can now manage even the largest template collections with total ease.

New FeatureAug 6, 2026 at 3:02 AM

WhatsApp: AI template generator (compliant, on-brand, fast)

Stop struggling with complex messaging rules and get your WhatsApp templates approved faster with our new AI Template Generator. Simply describe your goal, and our AI will draft, categorize, and validate your content to ensure it meets Meta’s standards before you hit send.

New FeatureAug 6, 2026 at 3:01 AM

WhatsApp statistics in Workflows

You can now track the success of your WhatsApp automations directly within Workflows, giving you instant visibility into delivery, read rates, and failure statuses. This update makes it easier than ever to monitor performance, troubleshoot issues, and report on your messaging campaigns without ever leaving the platform.

New FeatureAug 5, 2026 at 3:03 AM

Improved Abandoned Checkouts with Export, Filters & Notifications

We’ve completely overhauled our Abandoned Checkouts page to help you recover lost sales faster than ever. You can now easily filter, export, and manage your cart data, or share a direct checkout link with customers to help them complete their purchase in seconds.

New FeatureAug 5, 2026 at 3:02 AM

Ad Manager × Ask AI: Build & Manage Ad Campaigns

Managing your Meta and Google ads is now easier than ever with the new Ask AI integration in Franbassador. Simply describe your goals to create campaigns, fine-tune audiences, and analyze performance in a single, intuitive conversation. You’ll save hours of manual setup while keeping full control, as all major actions are drafted for your quick review and approval.

ImprovementAug 5, 2026 at 3:01 AM

Some email types are now exempted from DND

We’ve updated our email logic to ensure critical transactional messages like invoices, calendar updates, and system alerts are always delivered, even if a contact has "Do Not Disturb" enabled. This ensures your customers never miss essential account information while keeping your marketing communications fully compliant with their preferences.

New FeatureJul 30, 2026 at 3:05 AM

Make Your Sites AI-Ready with llms.txt

We’ve launched native llms.txt support, allowing you to easily optimize your sites for AI crawlers and search agents directly from your domain settings. By configuring your site map within Franbassador, you’ll ensure your business stays discoverable, fully compliant with modern search audits, and perfectly indexed for the future of AI-driven search.

New FeatureJul 30, 2026 at 3:04 AM

Choose the Right AI Employee Plan for Your SaaS Clients

You can now select between Growth and Unlimited AI Employee tiers directly within the SaaS Configurator to perfectly tailor your plan offerings. This update gives you greater flexibility in your pricing and ensures your clients are equipped with the exact AI support they need from day one.

New FeatureJul 30, 2026 at 3:03 AM

Social Planner: Post Sync for LinkedIn & TikTok (Beta)

We’re excited to launch Post Sync for LinkedIn and TikTok, now available in Beta! You can now automatically import your published content into Franbassador, allowing you to monitor performance and manage your entire social history from one unified dashboard.

New FeatureJul 30, 2026 at 3:02 AM

Introducing email action in company and custom object workflows

We’re excited to announce that you can now send automated emails directly from Company and Custom Object workflows, helping you reach your contacts faster than ever. This update streamlines your communication by removing the need for manual triggers or complex logic, allowing you to automate your business processes with ease. Simply head over to Settings > Labs to enable this feature and start building more powerful, connected workflows today.

ImprovementJul 30, 2026 at 3:01 AM

Improved Facebook profile detection in Prospecting marketing audit reports

We’ve upgraded our Prospecting and Marketing Audit reports with smarter, multi-layered Facebook profile detection to ensure your data is more accurate than ever. If a profile is still missing or incorrect, you now have full control to manually update it directly within the platform, ensuring your reports are always professional and reliable.

New FeatureJul 29, 2026 at 3:04 AM

Email AI - Smart Countdown Timer Creation and Suggestions

Drive more conversions with our new AI-powered Countdown Timers, which automatically detect when your emails need a sense of urgency and help you add them in seconds. Whether you’re running a flash sale or announcing a deadline, Franbassador now streamlines the process to ensure your promotional emails are more engaging and effective than ever.

New FeatureJul 29, 2026 at 3:04 AM

Threads Comment Management: Now Available in Social Planner

You can now manage and reply to all your Threads conversations directly within the Franbassador Social Planner. This update brings Threads into your unified inbox, allowing you to engage with your community across every social platform without ever leaving your workflow.

New FeatureJul 29, 2026 at 3:03 AM

Prompt Optimizer for Conversations AI - Test, Tune, and Launch Better Chat Agents

Take the guesswork out of your Conversations AI with our new Prompt Optimizer, which lets you test and refine your agents in a safe, sandboxed environment before they go live. You can now generate realistic customer scenarios to identify gaps, automatically improve your prompts, and ensure your bot performs perfectly every time.

New FeatureJul 29, 2026 at 3:02 AM

AI Studio Form Submitted Workflow Trigger

We’ve launched a new AI Studio Form Submitted trigger, allowing you to instantly automate follow-ups like emails, SMS, and notifications the moment a lead submits a form on your site. This update makes it easier than ever to engage new prospects immediately and keep your sales pipeline moving without manual effort.

New FeatureJul 26, 2026 at 3:01 AM

Introducing New Templates

Level up your marketing game with our massive new library of professional website, social media, and ad templates designed to help you launch campaigns in record time. From industry-specific workflows to high-converting ad copy, these tools are built to streamline your operations and help you capture more leads with ease. Explore your new templates today and spend less time on setup and more time growing your business.

New FeatureJul 25, 2026 at 3:07 AM

Layers in Certificate/Badge Builder

Take full control of your design process with our new Layers panel in the Certificate and Badge Builder. You can now easily reorder elements, lock layers to prevent accidental edits, and quickly identify broken placeholders to ensure every certificate you issue is perfect.

New FeatureJul 25, 2026 at 3:06 AM

Custom credential expiration for Certificates

You can now effortlessly manage your team’s certifications with our new custom expiration settings for credentials and templates. Simply set your preferred validity periods—from fixed dates to relative timelines—and let Franbassador handle the rest with automated reminders that keep your operations compliant and worry-free.

New FeatureJul 25, 2026 at 3:05 AM

Separate email templates for Badges

You can now create dedicated, personalized email templates for welcome badges, separate from your standard badge notifications. This update gives you full control over your messaging, ensuring your onboarding experience is perfectly tailored without impacting other automated alerts. Visit your Client Portal email settings to customize your new welcome templates today.

New FeatureJul 25, 2026 at 3:03 AM

Automatically Associate CRM Records with Workflows

Stop wasting time on manual data entry with our new Associate Records workflow action. You can now automatically link your Contacts, Companies, and Opportunities based on your own custom criteria, keeping your CRM perfectly organized with zero effort.

New FeatureJul 25, 2026 at 3:02 AM

Save Progress - Forms, Surveys & Quizzes

Make your multi-step forms more user-friendly than ever with our new "Save Progress" feature. Simply toggle it on in settings to allow your customers to pause and resume their submissions whenever they’re ready, ensuring you never miss out on a lead.

New FeatureJul 25, 2026 at 3:01 AM

Schema markup auto-generation on Website, Funnel & Webinar publish

Boost your search engine visibility effortlessly with our new auto-generate schema feature, which automatically creates structured data for your websites, funnels, and webinars. This update ensures your pages are fully optimized for Google and AI search engines the moment they go live, giving you a competitive edge without the manual effort. Turn it on in your settings today to let AI handle your SEO footprint in the background.

New FeatureJul 24, 2026 at 3:03 AM

Generate Submission Documents - Forms, Surveys & Quizzes

You can now automatically convert your forms, surveys, and quizzes into professional, printable PDFs with just a single click. These documents are instantly organized and saved directly to your client profiles, making it easier than ever to keep your records polished and accessible on the go.

New FeatureJul 24, 2026 at 3:02 AM

Enhanced Sell Products Experience in Forms & Surveys

We’ve completely redesigned our "Sell Products" experience to make taking payments through your forms and surveys faster and more intuitive. You can now configure products, connect payment providers, and offer customers flexible pricing and variant options—all from one streamlined, central dashboard.

New FeatureJul 24, 2026 at 3:01 AM

Client Portal: File Upload Notifications for Account Admins and Users

Stop manually checking for client documents and start getting instant alerts right when they arrive. With our new Client Portal notifications, your team will receive real-time updates the moment a file is uploaded, helping you speed up approvals and keep your workflows moving faster than ever.

ImprovementJul 23, 2026 at 3:02 AM

📈Rebuilt Course Progress Analytics

We’ve completely overhauled our Course Progress Analytics to provide a faster, more intuitive way to track your team's learning journey. You can now effortlessly monitor completion rates, identify where learners need support, and export detailed reports, all through a significantly more responsive and streamlined dashboard. Enable it today in Labs to start making data-driven improvements to your training programs.

ImprovementJul 22, 2026 at 3:01 AM

Refreshed Placeholder Images in Store Builder

We’ve updated our Store Builder with new, clean illustrations to make designing your storefront easier and more intuitive than ever. These visual enhancements provide a clearer, more consistent editing experience across all your product pages, helping you build your online store with total confidence.

New FeatureJul 17, 2026 at 3:01 AM

Introducing New Templates

We’ve just launched a massive library of professional, ready-to-use templates designed to fast-track your marketing across websites, ads, social media, and automated workflows. These fully customizable assets are built to save you time and help you engage customers more effectively, so you can focus on growing your business. Explore the new collection today and start launching high-performing campaigns in minutes!

ImprovementJul 13, 2026 at 3:01 AM

🔐Expanded Permissions for Meetings, Services & Rentals

We’ve overhauled our permissions system to give you total control over who can view and manage your Meetings, Services, and Rentals. You can now easily assign granular, role-specific access to your team members, ensuring your operations remain secure and organized as your business scales.

New FeatureJul 11, 2026 at 3:07 AM

Jira: Workflow Actions and Triggers

We’ve officially launched our new Jira integration, allowing you to seamlessly connect your project management directly into your Franbassador workflows. You can now automate issue tracking, customer notifications, and task updates in real-time, helping your team stay synchronized without the manual back-and-forth. Get started today to streamline your operations and keep your customers perfectly in the loop.

New FeatureJul 11, 2026 at 3:06 AM

Todoist: Workflow Actions & Triggers

You can now connect Todoist directly to your Franbassador workflows to seamlessly sync task management with your daily operations. Automate your project lifecycle by triggering actions based on task updates or instantly creating new tasks from your CRM and form activity, keeping your team perfectly aligned without ever leaving the platform.

New FeatureJul 11, 2026 at 3:05 AM

Prospect AI Gets an Activity Center & Pipeline Integration

We’ve completely overhauled Prospect AI to give you a command center that acts like a true member of your sales team. With a new activity dashboard and native CRM pipeline integration, you can now track performance, diagnose results, and automatically send new leads exactly where they need to go.

New FeatureJul 11, 2026 at 3:04 AM

New Channel Management Conversation AI

We’ve completely overhauled Conversation AI to give you total control over how your bots interact with customers across every channel. You can now assign specific bots to individual accounts, channels, or even VIP segments, ensuring your customers always get the most relevant, targeted support. Enable "Conversations AI Channel Management" in Labs today to streamline your routing and boost your team's efficiency.

New FeatureJul 11, 2026 at 3:03 AM

Targeted Edits in AI Builder

We’ve supercharged our AI Builder with precision editing, allowing you to update specific actions or entire workflows in a single pass. You can now save hours of manual work by applying bulk changes to your emails, SMS, and pipeline stages with total accuracy and zero risk to the rest of your automations.

New FeatureJul 11, 2026 at 3:02 AM

Introducing New Templates

We’ve just launched a suite of professional, fully customizable templates designed to streamline your marketing across websites, ads, and email campaigns. Save time and drive better results with these industry-specific assets, now available for everything from real estate to home services. Log in to Franbassador today to start building and engaging your audience faster than ever.

New FeatureJul 10, 2026 at 3:03 AM

🎉Framework Migration for Forms, Surveys & Quizzes Submission Page

We’ve upgraded the technology powering your Forms, Surveys, and Quizzes to make the platform faster, more stable, and ready for future innovations. You won’t notice any changes to your daily workflow, but these infrastructure improvements ensure a smoother and more reliable experience as your business grows.

New FeatureJul 10, 2026 at 3:02 AM

✏️Fully Edit Service Bookings—Even After Payment

You can now easily modify service bookings—including services, staff, and coupons—without the hassle of canceling and recreating appointments. Franbassador automatically syncs your order totals and payment status in real time, saving you time and keeping your business records perfectly organized.

ImprovementJul 9, 2026 at 3:02 AM

Goal Action: Now with Support for User Replies!

We’ve updated our Goal actions to automatically detect when your team replies, ensuring your workflows stop the moment a human conversation begins. This smart update prevents duplicate messaging and allows for a seamless, professional transition from automated sequences to personal engagement.

New FeatureJul 8, 2026 at 3:04 AM

RCS Messaging is Now Available in Workflows (Private Beta)

Take your customer engagement to the next level by building rich, interactive RCS messaging directly into your automated Workflows. This powerful new feature lets you create dynamic, conversational experiences—complete with interactive buttons and cards—to drive higher engagement for your business. Reach out to your Customer Success Manager today to join our Private Beta and start shaping the future of your customer communications.

New FeatureJul 8, 2026 at 3:03 AM

New Communities Triggers in Workflows: Automate More, Faster

Take your community management to the next level with our four powerful new workflow triggers. You can now automatically respond to member requests, posts, comments, and event registrations, allowing you to streamline moderation and engagement without lifting a finger.

ImprovementJul 8, 2026 at 3:02 AM

Control Google Sign-In on Your Client Portal

You now have full control over your Client Portal’s authentication with our new Google Sign-In toggle. Easily enable or disable the Google login button directly within your settings to simplify your sign-up experience and ensure your business stays compliant with regional data privacy regulations.

New FeatureJul 7, 2026 at 3:03 AM

Tags for Courses

We’ve introduced Course Tags to help you effortlessly organize your training library and provide a seamless, catalog-like browsing experience for your team. Now, your learners can quickly filter by language, difficulty, and topic to find exactly the content they need to succeed.

New FeatureJul 6, 2026 at 3:05 AM

More Control When Adding Prospects

You now have total control over your prospecting workflow with the ability to choose whether to instantly generate a Marketing Audit Report or simply save a prospect for later. Quickly build out your prospect lists in bulk without waiting for audits to run, then generate those powerful insights only for your highest-priority opportunities!

New FeatureJul 6, 2026 at 3:02 AM

Introducing New Templates

We're excited to introduce a brand-new library of fully customizable templates to help you supercharge your marketing and daily operations! Whether you need a professional website, targeted ad campaigns, or automated workflows to speed up lead response times, these ready-to-use designs save you serious time. Get started today to effortlessly attract more customers and focus on growing your franchise or business.

New FeatureJul 4, 2026 at 3:02 AM

Pricing Update: SMS Costs for Select International Destinations Effective July 6, 2026

Exciting news! Starting July 6, 2026, we’ll be adjusting SMS pricing for select international destinations to reflect updated carrier costs. These changes will happen automatically, so you can continue to enjoy reliable messaging without any action needed on your part.

ImprovementJul 3, 2026 at 3:06 AM

Dashboards & custom reports — refreshed UI components for a more consistent experience

We're excited to announce a refreshed look for our Dashboards and Custom Reports! Enjoy a unified design across all elements, including charts, filters, and widgets, making your experience smoother and more visually appealing. This consistency not only enhances usability but also lays the groundwork for future features—try it out today!

ImprovementJul 3, 2026 at 3:04 AM

Clearer Payment Provider Selection When Enabling SaaS or Rebilling

We're excited to introduce a redesigned payment provider selection screen for setting up SaaS subscriptions and rebilling! Now, providers are displayed as easy-to-understand visual cards, allowing you to compare options side by side and make confident choices. Plus, with clear compatibility labels and a consistent setup experience across all entry points, navigating the process is simpler than ever.

New FeatureJul 3, 2026 at 3:02 AM

Ad Manager - Custom Values in ad copy

We're thrilled to introduce a new feature in Ad Manager that allows you to enhance your ad campaigns across Meta, Google, and LinkedIn by inserting reusable Custom Values directly into your ad copy! This means you can easily include specific details like your business name, location, and phone number, streamlining the creation process and ensuring consistency. Plus, with instant previews, you'll be able to verify your final ad content before hitting publish, making campaign management smoother than ever!

ImprovementJul 2, 2026 at 3:06 AM

Prospecting: Smarter CRM Contact Creation & Contact Enrichment

We're excited to announce major enhancements to our Prospecting tool that will transform how you create and enrich CRM contacts! New prospects now come with richer details directly from their websites, including multiple phone numbers and emails, ensuring your records are more complete and ready for outreach. Plus, you have the power to choose whether to include additional decision-makers, minimizing duplicates and streamlining your CRM for better automation and effective communication.

New FeatureJul 2, 2026 at 3:04 AM

WhatsApp Notifications Are Here for Rentals

Exciting news! You can now send WhatsApp notifications for all rental events, ensuring your messages reach clients instantly on a platform they love. Customize your notifications with specific templates for different recipients and enjoy faster communication that boosts engagement and show-up rates. Get started today and streamline your client interactions!

New FeatureJul 2, 2026 at 3:03 AM

SMS Notifications Now Available for Rentals

Exciting news! You can now send SMS notifications for rental bookings, providing real-time updates and enhancing communication with your clients and team. Customize who receives these messages and tailor the content for different recipients, making managing your bookings easier than ever before. Plus, you can preview messages before sending them out—ensuring everything looks perfect!

New FeatureJul 2, 2026 at 3:01 AM

Ad Manager: Opportunity Score for Meta Campaigns

We're excited to introduce the Opportunity Score for Meta campaigns in our HighLevel Ad Manager! This new feature provides a readiness score before you publish, helping you quickly identify and improve key areas of your campaign setup. With actionable suggestions and easy navigation to make updates, you'll feel confident launching your campaigns while minimizing potential setup issues.

New FeatureJul 1, 2026 at 3:04 AM

Contacts just got faster and clearer - Mobile App

We're excited to announce that our mobile app for managing contacts has been revamped for faster navigation and a clearer design! You can now quickly swipe to call, message, or share, and the newly designed contact cards showcase vital information in a single glance. Dive in today to experience the streamlined features that make managing your connections easier than ever, available now on iOS and Android!

New FeatureJul 1, 2026 at 3:02 AM

Two-Step Checkout for Ecommerce Stores

We’re excited to introduce our new Two-Step Checkout feature for ecommerce stores! Store owners can now enhance the purchasing experience by selecting a two-step process where customers first provide their contact and shipping details, followed by billing and order review. Simply update your Checkout Page in the Store Builder to take advantage of this streamlined option while keeping our One-Step Checkout as the default.

New FeatureJul 1, 2026 at 3:01 AM

Rentals is Now Live for Everyone!

We're thrilled to announce the launch of Rentals, our new feature now available to all users! This innovative addition empowers businesses to manage bookable inventory—like equipment, vehicles, and vacation properties—through customizable listings, dynamic pricing options, and an intuitive booking system. Whether you operate in event setups or rental services, Rentals streamlines your operations and enhances the booking experience for you and your customers!

New FeatureJun 30, 2026 at 3:03 AM

Multiple download formats for Certificates & Badges

We're excited to introduce multiple download formats for Certificates and Badges! You can now choose from PDF for professional printing, PNG for images with transparency, or JPG for easy sharing on emails and social media. This update offers greater flexibility and makes it simpler to use your credentials in the way that works best for you!

New FeatureJun 30, 2026 at 3:01 AM

Workflow Trigger for file uploads via Client Portal

We're excited to introduce a new feature: the "Client Portal File Uploaded" workflow trigger! Businesses can now automatically kick off workflows whenever a document is uploaded through the Client Portal, streamlining your processes and ensuring that no important documents are missed. This enhancement helps reduce operational delays and creates smoother customer experiences with just a few simple steps!

New FeatureJun 28, 2026 at 3:01 AM

Introducing New Templates

We’re excited to unveil our latest collection of customizable web templates that will supercharge your marketing efforts! From new website and form templates to a diverse array of social media and ad templates tailored for various industries, you’ll save time and enhance your outreach. Let these fresh designs empower you to engage your audience and drive impressive results!

New FeatureJun 26, 2026 at 3:10 AM

WhatsApp Calling is now Generally Available (Web + Mobile)

We’re excited to announce that WhatsApp Calling is now fully available on both web and mobile! This powerful feature allows your team to make and receive voice calls directly within WhatsApp conversations, streamlining communication for faster support and sales. With easy call escalation, customizable availability settings, and comprehensive call logging, connecting with your customers has never been more efficient!

New FeatureJun 26, 2026 at 3:08 AM

New Notifications Accessibility & Enhanced Tooltips in Forms, Surveys & Quizzes

We're excited to announce a significant upgrade to the Notifications feature in our Forms, Surveys, and Quizzes! Notifications are now easily accessible through a dedicated tab within the builder, making it simpler for everyone to manage their settings. Additionally, we've enhanced tooltips with clearer explanations and helpful links to our Help Center, ensuring a more intuitive experience for both new and existing users.

New FeatureJun 26, 2026 at 3:06 AM

Ask AI Artifacts: Interactive AI Responses on Mobile App

We're excited to introduce Ask AI V2, transforming your mobile experience with interactive AI responses! Now you can access real-time insights, decision-making tools, and a searchable conversation history right from your phone—no laptop needed. Whether you're on the go or at a client site, make decisions and take action instantly!

New FeatureJun 26, 2026 at 3:05 AM

Use Python in the Custom Code Action

Exciting news! You can now use Python in the Custom Code Action, giving you even more flexibility and power to customize your workflows. Simply select Python from the dropdown menu and explore new possibilities for your business!

ImprovementJun 26, 2026 at 3:03 AM

Email AI: Expanded Access for Agencies, Same Controls

Exciting news for agency users! We've expanded access to Email AI, allowing you to create and manage templates across all locations without the hassle of manual sharing. Enjoy increased efficiency while still maintaining control over location-specific access.

New FeatureJun 26, 2026 at 3:01 AM

Inbound call routing by working hours

Exciting news! You can now set up inbound call routing to only ring during your working hours. Simply activate the "Only ring during working hours" option in your profile and customize your availability—any calls that come in outside these times will automatically be redirected to your existing backup. It's an easy way to stay focused during work hours and ensure important calls are handled seamlessly!

New FeatureJun 25, 2026 at 3:02 AM

In labs: Enhanced document privacy & access controls

We're thrilled to announce our new enhanced document privacy and access controls! You can now share files with customizable link options—public, private, one-time code, and password-protected links—putting you in charge of how your sensitive information is accessed. Additional features like setting expiration dates and viewing access history ensure you stay secure and compliant in your workflows.

New FeatureJun 25, 2026 at 3:01 AM

Conversations: SLA Workflow Trigger & Permissions

We're excited to announce a powerful new feature that makes managing conversation SLAs easier than ever! You can now automate workflows when SLAs are due soon, overdue, or dismissed, allowing your team to be proactive in managing response times. Additionally, admins now have more control over who can manually dismiss SLAs, ensuring transparency and accountability within your processes.

New FeatureJun 21, 2026 at 3:01 AM

Introducing New Templates

We're excited to unveil our new collection of web templates designed to enhance your marketing game! With fresh website, email, social, and ad templates across various industries, plus new workflow tools, streamlining your processes just got easier. Dive in and elevate your audience engagement today!

ImprovementJun 20, 2026 at 3:02 AM

Courses Experience Improvements

We're thrilled to announce exciting updates to our Courses experience! You can now easily track learner progress with a new shortcut in Contacts, enjoy seamless navigation after logging in, and take advantage of flexible drip scheduling that allows you to release content as soon as one hour after enrollment. These enhancements make it simpler for course creators to manage their learners and deliver content more effectively!

New FeatureJun 19, 2026 at 3:16 AM

Calendly - Workflow Actions & Triggers

We're excited to introduce our new integration with Calendly, allowing you to automate your workflows effortlessly! With five instant triggers and nine actions, you can seamlessly manage scheduling activities like invitee bookings and cancellations right from your platform. Now, you can focus more on your business while the automation handles the details!

New FeatureJun 19, 2026 at 3:15 AM

Email Services Dashboard for Agencies

We're excited to introduce our new Email Services Dashboard for Agencies! This feature provides comprehensive insights into your domain's health and sub-account performance, allowing you to effortlessly monitor key metrics like Delivery Rate and Bounce Rate. Stay on top of your email success with automatic evaluations and a clear history of your domain’s status changes!

New FeatureJun 19, 2026 at 3:13 AM

Housecall Pro - More workflow actions & triggers

We're excited to announce enhancements to the Housecall Pro integration, now featuring nine triggers and fourteen actions designed to streamline your business operations. You can now easily manage jobs, estimates, leads, and customer interactions all in one place, enabling a seamless workflow that responds quickly to your needs. Connect your Housecall Pro account and start automating tasks to boost efficiency and improve your service delivery today!

New FeatureJun 19, 2026 at 3:12 AM

India Recurring Mandate Support for Affiliate & Indian Signup Pages

We're excited to introduce new support for Indian card signups on our affiliate and Indian signup pages! Now, when you sign up, your payment method will be automatically set up, ensuring seamless future renewals with no extra hassle for amounts under ₹15,000. Plus, you'll have a new option on the billing page to confirm your e-mandate easily, ensuring compliance and smoother transactions.

ImprovementJun 19, 2026 at 3:10 AM

Wait Action Enhancement: TikTok DM Replies

Exciting news! You can now use TikTok Interactive Messenger as a reply channel in your workflows, allowing them to pause and resume based on contact replies via TikTok DMs. This enhancement streamlines your customer engagement efforts, making it easier to manage conversations and follow-ups seamlessly.

New FeatureJun 19, 2026 at 3:08 AM

Workflow Builder: Quick Access Sidebar Toggle

We're excited to introduce a new feature in the Workflow Builder: the Quick Access Sidebar Toggle! Now, you can easily open the HighLevel sidebar directly within your workflows for seamless navigation to other tools and pages, enhancing your workflow experience. Simply click the toggle in the top-left corner or use the keyboard shortcut (Cmd+\ for Mac or Ctrl+\ for Windows) to access everything you need without leaving the builder.

New FeatureJun 19, 2026 at 3:07 AM

Improved Validation & Error Handling for Meta ad campaigns

We're excited to announce enhanced validation and error handling for your Meta ad campaigns in Ad Manager! Now, when you click Publish, our system will automatically check for any setup issues and clearly highlight any errors that need resolving before your campaign goes live. This means a smoother publishing experience and greater confidence that your campaigns are set up correctly!

ImprovementJun 19, 2026 at 3:04 AM

Opportunity Owners & Followers in If/Else Conditions

Exciting news! You can now enhance your workflows by using Opportunity Owners and Followers as conditions in If/Else branches. This improvement simplifies how you route contacts based on ownership, making it easier to automate follow-ups and notifications tailored to your sales and account management needs.

ImprovementJun 19, 2026 at 3:03 AM

Xero Sync - Smarter Sync Control Is Here

Exciting news! You now have complete control over which Xero contacts sync into HighLevel and where they go. Say goodbye to cluttered CRM lists, as you can effortlessly filter out unwanted vendors and suppliers, keeping your customer contacts organized and trustworthy. Simply adjust your sync settings to streamline your workflow today!

New FeatureJun 19, 2026 at 3:01 AM

Google Ads Widgets for Dashboards — Your Ad Performance, Right Where You Work

We're excited to introduce a brand-new Google Ads section in your Dashboards! Now, you can easily connect your Google Ads account and access 11 fully configurable widgets that display performance metrics like total conversions, costs, and clicks—all in one place. This feature streamlines your reporting, giving you clear insights into ad performance and real business outcomes without the need to log into separate platforms.

New FeatureJun 18, 2026 at 3:05 AM

Media Library Integration in AI Studio

We're excited to announce that AI Studio now seamlessly integrates with your Media Library! You can easily access, reuse, and swap your existing images and assets right from chat and Visual Edits, ensuring your brand remains consistent across all projects. Whether you're attaching reference images, inserting links, or setting your site's favicon, your Media Library assets are always at your fingertips, making building and publishing a breeze!

ImprovementJun 18, 2026 at 3:01 AM

Workflow Builder - Significant Load Time Improvements

We're excited to announce significant improvements to our Workflow Builder! Opening workflows is now up to 4 times faster, allowing you to jump right into your tasks with minimal waiting. Enjoy a more responsive experience as we enhance loading times and optimize performance!

New FeatureJun 17, 2026 at 3:05 AM

Instagram unified onboarding (Instagram direct connection)

We're thrilled to announce our new Instagram Unified Integration! Now, you can connect your Instagram accounts directly—no Facebook Page needed—giving you more flexibility and control. Enjoy a centralized view of all your Instagram accounts, sync conversations with your CRM, trigger automations, and prepare for exciting new features like Direct Messaging and Poll Reply automations. Get ready to elevate your Instagram communications and lead generation!

New FeatureJun 17, 2026 at 3:04 AM

Layers Panel Search in Website & Funnel Builder

We're excited to introduce the Layers Panel Search feature in the Website & Funnel Builder! Now, you can quickly find any element on your page by searching for its name, type, or ID—no more endless scrolling through layers. With instant results and easy navigation, managing content-heavy pages has never been simpler. Dive in and experience smooth editing like never before!

New FeatureJun 17, 2026 at 3:03 AM

Blog Post AI now has Brand Boards

We're excited to introduce Brand Board integration in Blog Post AI! Now, as you generate blog posts, you can seamlessly apply your brand voice and design kits, ensuring your content perfectly reflects your unique style and identity from the start. Create cohesive, on-brand content faster and easier than ever before!

New FeatureJun 17, 2026 at 3:02 AM

Delete Published Posts Directly from Social Planner

Exciting news! You can now delete published posts directly from Social Planner without switching tabs or logging into multiple platforms. This new feature allows you to remove content from social networks like Facebook and LinkedIn seamlessly, streamlining your content management experience across all your favorite platforms.

New FeatureJun 16, 2026 at 3:02 AM

Auto-Detect and Connect Review Profiles Across 52+ Platforms

We're thrilled to announce a game-changing feature: automatic detection of review profiles across 52+ platforms! Now, you can easily identify where your business has reviews and connect to the most valuable profiles right from our platform. With detailed insights, top recommendations, and in-app notifications, managing your reputation has never been faster or more straightforward!

New FeatureJun 4, 2026 at 3:05 AM

SMS Widgets for Dashboards & Reporting - All Your SMS Data, Right Where You Work

We're excited to introduce a new SMS section in the Dashboards widget panel, offering five customizable widgets that help you visualize your SMS data alongside email and call metrics. Now you can effortlessly track message delivery status, volume over time, and breakdowns by source and sender—all in one place! This feature enhances your reporting capabilities, giving you deeper insights into your communication performance like never before.

New FeatureJun 4, 2026 at 3:04 AM

Live Sessions in Courses

We're excited to introduce our new Live Sessions feature, which simplifies the way you plan and host live learning right within your courses! With flexible scheduling options, easy management tools, and enhanced notifications, both creators and learners can enjoy a smooth and engaging experience. Plus, you'll have access to session recordings for ongoing learning opportunities!

New FeatureJun 4, 2026 at 3:03 AM

Audit Logs for Preference Management

We're excited to introduce an enhanced Audit Logs feature, giving you greater visibility into preference and subscription management activities! Now, you can easily track updates made to contact preferences and subscription types, ensuring transparency and accountability across your team. Stay compliant and informed by accessing detailed change records directly in the Preference Management Hub.

New FeatureJun 4, 2026 at 3:02 AM

Media Library: Expanded File Preview Support

We're excited to introduce expanded file previews in the Media Library! You can now seamlessly view a wider variety of file types—including PDFs, Word documents, Excel sheets, audio files, and even 3D models—right in your browser, without needing to download anything. Enjoy easy access and inspection of your files with just a few clicks!

New FeatureJun 4, 2026 at 3:01 AM

Conversations AI: Enhanced Audio Understanding

We're excited to announce an upgrade to Conversations AI, featuring enhanced audio understanding that boosts transcription accuracy for voice messages, supports more languages, and improves reliability during audio processing. This means better comprehension of customer intent and more natural responses, available automatically for all users with Respond to Audio enabled—no extra setup needed!

New FeatureJun 3, 2026 at 3:28 AM

Rich Text Formatting Improvements on the Mobile apps

We're excited to announce that our latest update (v4.14) enhances rich text formatting on mobile! Now, your notes, emails, and tasks maintain their perfect formatting whether you're on the web or your phone—no more surprises with spacing or layouts. Edit confidently on the go and enjoy clean, professional-looking content every time you switch devices!

New FeatureJun 3, 2026 at 3:26 AM

Publish Poll Posts in Linkedin from Social Planner

Exciting news! You can now create, schedule, and publish engaging LinkedIn Polls directly from our Social Planner. This new feature allows you to easily gather audience feedback and boost interaction—all in one streamlined workflow. Enjoy flexible poll duration options and a preview function to ensure everything looks perfect before going live!

ImprovementJun 3, 2026 at 3:25 AM

Prospect AI — Major improvements Live 🚀

Exciting news! Prospect AI has received a major upgrade, transforming from a simple lead finder into a powerful prospecting engine. Now, you can create multiple AI agents tailored to different industries and locations, significantly increasing your lead limits and enhancing control over prospect management. Get ready for smarter scheduling and improved organization, making it easier than ever to grow your business!

ImprovementJun 2, 2026 at 3:02 AM

Expanded Quiz Results Page Default Value Enhancements

We're thrilled to announce exciting improvements to our Quiz Results Page that make setting up your quizzes quicker and more user-friendly! Now, when you configure the first tier in any category, your entered values will automatically fill in the remaining tiers, streamlining the process and saving you time. This enhancement not only simplifies your setup but also improves your overall experience and reduces the need for support. Get ready for a smoother quiz-building journey!

New FeatureMay 31, 2026 at 1:03 PM

Pods

We’re excited to launch Pods, a groundbreaking solution for franchise owners and small business operators seeking flexible and professional workspaces! These fully branded, portable pods come equipped with essential amenities like electricity, WiFi, and optional plumbing, so you can set up your business anywhere in the U.S. Say goodbye to traditional leases and hello to the freedom and cost savings of owning your workspace!

ImprovementMay 28, 2026 at 3:03 AM

User Permissions Support for AI Studio

We're excited to announce that AI Studio now features dedicated user permissions, empowering admins and owners with greater control over who can access and manage its functions. With the introduction of two new permission levels—read-only and full access—along with enhanced security protocols, teams can collaborate more safely and efficiently while ensuring that only authorized users can handle AI Studio resources.

New FeatureMay 28, 2026 at 3:01 AM

Browse AI - Actions & Triggers

We’re excited to introduce a powerful new feature that connects Browse AI directly to our Workflows! You can now instantly trigger actions like running individual tasks or executing bulk runs based on your Browse AI robot activities, making your automation even more efficient. This integration allows you to streamline web scraping and content monitoring tasks seamlessly within your existing workflows, saving you time and eliminating manual processes.

ImprovementMay 27, 2026 at 3:05 AM

Enhanced Calendly Reschedule Handling in Calendars

We’ve made exciting improvements to how Calendly reschedules are handled within our platform! Now, when an appointment is rescheduled, it seamlessly updates the existing appointment instead of creating a new one, improving consistency and reliability for your scheduling workflows. Enjoy a smoother experience with accurate tracking and automation for all your appointments!

New FeatureMay 27, 2026 at 3:04 AM

Multi-level ad campaign preview support in Template Library

We're excited to announce that our Ad Template Library now features multi-level ad campaign previews for Meta, Google, and LinkedIn! Users can seamlessly view the complete structure of their campaigns, including ad sets and individual ads, with real-time previews tailored to each platform's native formats. This enhancement not only boosts visibility and understanding of campaign structures but also streamlines the creation process, empowering you to create more confident and effective advertising campaigns.

New FeatureMay 27, 2026 at 3:03 AM

Shopify integration just got simpler! No custom app setup required

Connecting your Shopify store just became incredibly easy! With our new one-click OAuth integration, you can be fully set up in under a minute—no custom app setup or technical knowledge required. Enjoy enhanced security, faster onboarding, and all the existing sync features you love, making it simpler than ever to manage your store!

New FeatureMay 27, 2026 at 3:01 AM

Klaviyo: Workflow Actions & Triggers

We're excited to introduce the new Klaviyo integration in Franbassador's Workflow Builder! This feature allows you to seamlessly automate customer interactions by syncing real-time data between Klaviyo and your workflows. From instantly creating CRM contacts to managing email and SMS subscriptions effortlessly, you can now enhance your marketing efforts with triggers and actions that simplify your operations and make your campaigns more effective!

New FeatureMay 26, 2026 at 3:03 AM

SEO Improvements: Alt Text for Store Images & Elements

We're excited to announce our latest feature: automatic Alt Text for your Ecommerce images and store elements! This enhancement not only boosts your SEO but also improves accessibility, as Alt Text is now generated effortlessly using existing store metadata. Enjoy optimized product images, collections, and branding without any extra effort—just focus on your business while we handle the details!

New FeatureMay 26, 2026 at 3:01 AM

One-click email setup fixes with Fix with AI

We're excited to announce our new AI-powered feature, "Fix with AI," which simplifies email setup by automatically resolving common issues like invalid custom value syntax and missing subject lines with just one click. This not only saves you time by reducing manual debugging but also enhances the reliability of your email campaigns. Plus, you’ll have complete visibility into the changes made through the Email AI chat window. Stay tuned for more enhancements, including "Beautify with AI," coming soon!

New FeatureMay 23, 2026 at 3:10 AM

Gradient Backgrounds for Buttons - Forms, Surveys and Quizzes

We're excited to introduce gradient backgrounds for buttons in our Form, Survey, and Quiz Builder! Now you can easily switch between solid colors and stunning gradients, tailored to your unique style. This new feature allows for more modern and dynamic designs, giving you the freedom to customize without any coding required.

New FeatureMay 23, 2026 at 3:08 AM

Manage Fields Now Shows All Form, Survey, and Quiz Fields

We’re excited to introduce an enhancement to Manage Fields that allows you to see all fields from your forms, surveys, and quizzes, regardless of whether they’ve received submission data. This update makes it easier to manage your columns and prepare reports, giving you a clearer view of all available fields to streamline your submission processes. Check it out under Sites > Forms, Surveys, or Quizzes today!

ImprovementMay 23, 2026 at 3:07 AM

Custom Modal Height for Embedded Forms, Surveys, and Quizzes

We're excited to announce an improvement that gives you greater control over embedded forms, surveys, and quizzes! You can now set custom modal heights for Popup, Polite Slide-in, and Sticky Sidebar embeds, ensuring they fit perfectly on your site. Additionally, to enhance usability, key actions are now disabled until the builder fully loads, preventing any confusion while utilizing the embed features.

New FeatureMay 23, 2026 at 3:06 AM

Community - Recordings: Share Recordings Directly as Post

We're excited to introduce the new "Share as Post" feature, allowing you to effortlessly share recordings directly into Communities with just a few clicks! Boost collaboration and keep conversations going by posting updates right from your meetings. Simply select your recording, choose your community, and share!

New FeatureMay 23, 2026 at 3:05 AM

Math Operation: Now for Company & Custom Object Workflows

We’re excited to announce that the Math Operation feature is now available for company and custom object workflows! This enhancement lets you automate calculations effortlessly, allowing you to work with numeric values tied directly to your business operations. Now you can streamline tasks like aggregating costs within your project workflows without any manual steps or workarounds.

New FeatureMay 23, 2026 at 3:04 AM

Use Associated Company Fields in Custom Value Picker Across Platform

Exciting news! You can now use Company fields, both standard and custom, across Franbassador’s platform to enhance your communications. This new feature allows for smarter personalization in emails, automated contract generation, and context-aware AI responses, empowering you to leverage the valuable Company data you’ve collected for more effective and personalized interactions.

ImprovementMay 23, 2026 at 3:03 AM

Client Portal Domain Configuration Moved to Domain Configuration Setup

We're excited to announce an improvement to our Client Portal! Managing your Client Portal email domains is now easier than ever, as we've streamlined the configuration process into the main Domain Configuration page. This update not only allows you to view Client Portal emails directly within Conversations, but also centralizes all email management in one intuitive location, enhancing your communication and tracking capabilities.

ImprovementMay 23, 2026 at 3:01 AM

Improved Handling for Inactive/Unverified Domains

We're excited to announce an update that enhances email delivery reliability! Now, if a domain linked to your campaign becomes inactive or unverified, our system will automatically halt email sending and provide you with a clear error message in Conversations. This improvement not only protects you from unauthorized email attempts but also gives you immediate insights into any delivery issues, making troubleshooting a breeze!

Bug FixMay 22, 2026 at 3:11 AM

AUP Block Notification Email Routing

We're excited to announce an important update to our AUP block notification emails! Now, these emails will be sent directly to the Agency Owner or the Admins linked to the specific Sub-account, ensuring you get timely alerts. If neither is available, our system will randomly route the email to ensure important messages aren't missed.

New FeatureMay 22, 2026 at 3:09 AM

Wait Action: Major Revamp

We're thrilled to announce a complete overhaul of the Wait action, making it easier and more intuitive than ever! With a new intent-based interface, you can now select options swiftly and set up recurring waits for specific days or occasions—all in one step. Plus, enjoy enhanced features like dynamic wait durations and AI-assisted setup, enabling you to streamline your workflows and improve efficiency like never before!

ImprovementMay 22, 2026 at 3:07 AM

Conversation Logs for Contact Preference Updates

We're thrilled to announce that we've enhanced our Conversations feature by adding the ability to log contact preference updates directly within the chat interface! Now, whether a contact or a team member makes a change, you'll see it captured as a conversation log, giving you instant context without navigating away from your discussions. This improvement is part of our ongoing efforts to make it easier for you to track communication and stay organized.

ImprovementMay 22, 2026 at 3:05 AM

Conditional Visibility Enhancements

We're thrilled to announce exciting enhancements to Conditional Visibility that make it more flexible and user-friendly! You can now apply visibility rules to entire layouts easily, rather than adjusting each element individually, and our new value-based operators—IS EMPTY and IS PRESENT—allow for even more dynamic conditions. This means you can streamline your setups and create a more polished user experience with just a few clicks!

ImprovementMay 22, 2026 at 3:04 AM

Triggers & Actions: Smoother Integration Setup with Field Previews

We're excited to introduce a streamlined integration experience for workflow actions and triggers! Now, users can preview required fields before connecting an account, guiding them smoothly through setup without leaving their workflow. This enhancement reduces setup errors and makes it easier to understand and adopt integration-powered actions—ensuring a more efficient experience from start to finish!

ImprovementMay 22, 2026 at 3:02 AM

Load Chat Widget on user interaction

We're excited to introduce a new feature for our Chat Widget that enhances your website's performance! With the "Load on User Interaction" option, the chat widget will now only appear after visitors engage with your site, helping to reduce page load times and improve the overall user experience. Simply enable this setting in the Chat Widget Builder to give your site a faster, more streamlined performance while still keeping the chat easily accessible!

ImprovementMay 21, 2026 at 3:02 AM

Facebook Lead Ads: Support Contact Merge by Name for Lead Form Submissions

We're excited to announce a powerful enhancement to our contact merging capabilities! You can now independently merge Facebook contacts by name for both Messenger conversations and Facebook Lead Form submissions. This improvement, inspired by your feedback, allows for cleaner CRM records and more reliable contact management, helping you reduce duplicates and maintain lead continuity across Facebook sources.

New FeatureMay 20, 2026 at 3:12 AM

Ask AI Blog Generation: Create Full Blog Posts from a Simple Prompt

Get ready to supercharge your blogging with our new Ask AI feature! You can now generate complete blog drafts just from a simple topic prompt, complete with title suggestions, structured headings, and SEO-friendly formatting. Plus, with added multi-language support and the ability to reference URLs and images, creating relevant and high-quality content has never been easier or faster!

New FeatureMay 20, 2026 at 3:10 AM

Rental Listings & Categories in Snapshots

We're excited to announce that our Snapshots feature now supports Rental Listings and Categories! This update simplifies the onboarding process for agencies and multi-location businesses by allowing you to easily replicate rental configurations across different accounts, eliminating the need for repetitive setup. Now you can quickly and efficiently distribute pre-configured rental templates, streamlining your operations and saving you valuable time!

New FeatureMay 20, 2026 at 3:09 AM

AI Agent Action: Knowledge Base Search Tool

We're excited to introduce the new Knowledge Base Search Tool for our AI Agent! This feature allows the agent to access your business's knowledge base in real time, ensuring it retrieves only the most relevant information on services, pricing, and FAQs when making decisions. This streamlined approach enhances accuracy and efficiency, while keeping all your important details centralized and easy to access.

New FeatureMay 20, 2026 at 3:07 AM

Custom Category Content for Quiz Results

We're excited to announce a new feature that enhances the personalization of your personality-style quizzes! You can now customize the content for each category in your quiz results, including text, images, videos, and links, allowing for a unique experience tailored to each participant. This update not only streamlines the setup process with a default template for quicker editing but also makes your quiz results feel more engaging and relevant.

New FeatureMay 20, 2026 at 3:05 AM

AI Agent Action: Update Custom Value Tool

We're excited to introduce a powerful new feature for our AI Agent: the Update Custom Value tool! This built-in capability streamlines your workflows by allowing the agent to directly update custom values without the need for complex If/Else trees, making your automations faster and easier than ever. Simplify your processes and let the AI determine the best values based on context, reducing maintenance and improving efficiency.

New FeatureMay 20, 2026 at 3:03 AM

Keyboard Shortcuts for Product Image in Open Lightbox

We're excited to introduce new keyboard shortcuts for navigating product images in our Open Lightbox feature! You can now easily move between images using the left and right arrow keys, and close the lightbox with the escape key. Plus, the lightbox automatically focuses when opened, ensuring a seamless and efficient browsing experience!

ImprovementMay 20, 2026 at 3:01 AM

Customize marketing audit report website widget fields

We're excited to announce that we've enhanced our Marketing Audit Report widgets, allowing you to customize input field labels and placeholder text for a more personalized lead capture experience. Now, you can align the widget copy with your brand voice and adapt it for different industries, making it easier to attract potential leads. This update not only boosts your conversion potential but also provides improved flexibility for agencies managing various campaigns!

New FeatureMay 19, 2026 at 3:02 AM

Media Center Folder Upload & Download

We're excited to announce new features in the Media Center that make managing your files easier than ever! You can now upload entire folders—including subfolders—drag and drop multiple items, and download them as a convenient zip file, all while preserving your original folder structure. Enjoy a smoother experience with clearer progress tracking and improved performance, making it faster to organize your media!

New FeatureMay 16, 2026 at 3:06 AM

Automations HubSpot: Workflow Actions & Trigger

We're thrilled to announce our new integration with HubSpot, enabling seamless communication between your workflows and HubSpot's CRM! With the ability to trigger actions like creating and finding contacts directly within our platform, you can streamline your customer management and ensure no lead gets left behind. Experience smoother operations and enhanced data synchronization as you harness the power of this exciting feature!

New FeatureMay 16, 2026 at 3:04 AM

Enhanced contact tag management experience

We’re excited to announce an enhanced experience for managing contact tags! With our new double confirmation feature, you can now add or remove tags confidently, without worrying about triggering workflows accidentally. Plus, we've introduced an "Apply" button to confirm your changes and a "Cancel" option for added control. Stay tuned for more exciting updates, including tag categories and colors for better organization in the future!

New FeatureMay 16, 2026 at 3:02 AM

Introducing New Templates

We're excited to introduce our new collection of versatile web templates that will enhance your marketing efforts! With customizable options for websites, email campaigns, forms, surveys, and ads across various industries, you can save time and focus on engaging your audience while driving results. Check out the new templates tailored for home services, finance, automotive, and more—each designed to elevate your business!

New FeatureMay 15, 2026 at 3:04 AM

Social Planner: Pinterest Multi-Board Publishing

Exciting news for Pinterest users! With our new Multi-Board Selection feature in Social Planner, you can now publish a single pin to up to 25 boards at once, streamlining your publishing process like never before. Say goodbye to repetitive tasks and hello to faster, more efficient posting while keeping your analytics organized for each board!

New FeatureMay 15, 2026 at 3:03 AM

Blogs: Add Image Captions, Smarter Keywords & Enhanced Image Actions

We’re excited to announce enhancements to our Blogs feature! You can now add image captions directly in the editor, making your posts more engaging and visually appealing. In addition, you can easily add multiple keywords at once to streamline SEO efforts, and enjoy enhanced image controls for a more customized experience. Create richer content with less effort and elevate your blogging game!

New FeatureMay 15, 2026 at 3:01 AM

AskAI for Courses

Introducing AskAI for Courses, our exciting new feature that revolutionizes course creation! With AskAI, you can effortlessly generate course outlines, create engaging content, and manage all aspects of your courses directly through chat, transforming your ideas into published products in just minutes. Enjoy a streamlined, user-friendly experience that enhances creativity and efficiency while keeping your content safe with built-in guardrails.

New FeatureMay 14, 2026 at 3:06 AM

Facebook Text Posts with Backgrounds: Now in Social Planner

Exciting news! You can now create vibrant Facebook text posts directly within Social Planner, complete with colorful backgrounds that reflect Facebook’s native style. This new feature allows for easy scheduling and instant publishing, streamlining your content creation and helping your posts stand out in busy feeds. Give it a try today and elevate your social media game!

ImprovementMay 14, 2026 at 3:04 AM

Conversations: Catch Up on Unread Messages Faster

We've made it easier than ever to catch up on your unread messages! With our new visual indicators, you can quickly locate unread messages in long conversations without endless scrolling. When you open an unread conversation, you'll be automatically taken to the first unread message, allowing you to respond faster and stay on top of your communication.

ImprovementMay 14, 2026 at 3:03 AM

Multi-Page Reputation Integrations Are Here (52+ Platforms Supported)

Exciting news! You can now connect multiple pages per platform for seamless reputation management across 52 supported review sites, giving you full control and flexibility. Whether you're managing multiple locations or multiple brands, this update allows you to easily link, monitor, and manage your reviews all in one place—no limits, just streamlined efficiency!

New FeatureMay 14, 2026 at 3:01 AM

Default Values for Custom Values in Emails

We're excited to introduce a new feature that allows you to set default values for custom fields in your emails! Now, when contact data is missing, your messages will remain polished and professional, eliminating blank spaces while enhancing readability. Easily configure these defaults within the email editor to ensure your communications always shine, no matter the data situation!

New FeatureMay 12, 2026 at 7:11 PM

Brand Kits & Wraps

Introducing our exciting new feature: the Wrap & Brand Kit Generator! Design your vehicle wrap for free and receive a complete brand identity kit, including colors, fonts, and patterns, perfect for all your marketing needs. From business cards to websites, ensure your brand shines consistently and professionally across every platform!

New FeatureMay 12, 2026 at 3:10 AM

QR codes are now supported for Certificates

Exciting news! You can now enhance your Certificates with QR codes, making them more interactive and professional than ever. These codes allow easy verification and quick access to important links with just a scan, all seamlessly integrated into our platform—no extra tools required! Plus, you have customization options to make your QR codes uniquely yours.

New FeatureMay 12, 2026 at 3:08 AM

Coming Soon: India Phone Numbers + Voice Calling

Exciting news! Soon, you'll be able to access India phone numbers and Voice Calling features on Franbassador. We're inviting agencies to join our beta program for early access—if you're interested, please fill out the interest form to be part of this new rollout!

New FeatureMay 12, 2026 at 3:06 AM

Dashboard New Dashboard Widgets for Appointment Services & Rentals

We're excited to introduce 22 new dashboard widgets designed to enhance your experience with appointment services and rentals! Now, you can easily track revenue, coupon performance, staff rankings, and rental inventory all in one place. With improved organization and visibility, you can make smarter decisions and optimize your operations like never before.

New FeatureMay 12, 2026 at 3:04 AM

Bulk Delete for Custom Objects, Companies & Tasks

We're excited to introduce our new Bulk Delete feature, allowing you to effortlessly remove records from Custom Objects, Companies, and Tasks without any limits on the number of deletions in one go! This upgrade streamlines your workflow by eliminating the previous constraints and enables quick restorations of deleted records within 60 days. Experience smoother management of your records and clean up stale or mis-imported entries in seconds!

New FeatureMay 12, 2026 at 3:02 AM

Workflow Builder: Resize and Expand Sidebars

We're excited to introduce new features in our Workflow Builder that give you greater flexibility! You can now easily resize the action and trigger sidebars to fit your screen and preferences, plus expand any action or trigger to full screen for a more spacious and detailed configuration experience. Enjoy enhanced control as you customize your workflows like never before!

New FeatureMay 11, 2026 at 3:01 AM

Introducing New Templates

We're excited to introduce a range of new templates designed to supercharge your marketing efforts! From websites and email campaigns to social media and ads, our versatile and customizable templates make it easier than ever to engage your audience. With fresh options across various industries, you can save time while delivering professional results!

New FeatureMay 9, 2026 at 3:18 AM

Delete & Restore Blog Posts

We're excited to introduce our new "Delete & Restore Blog Posts" feature! Now, when you delete a blog post, it’s not gone for good—you can easily restore it within 30 days with just one click. Enjoy a more streamlined content management experience with the added peace of mind that your posts can be restored or permanently deleted whenever you choose!

New FeatureMay 9, 2026 at 3:16 AM

Chat Widget Registration — Smarter Compliance Check Before Submission

We're excited to announce a significant upgrade to our Chat Widget registration process! Our enhanced compliance check now ensures your Lead Connector chat widget is live on your website before submission. If it's not detected, you'll receive clear, step-by-step guidance to easily integrate it, helping you get your campaigns approved faster and avoiding frustrating rejections.

New FeatureMay 9, 2026 at 3:15 AM

Linear: Workflow Actions & Triggers

We're thrilled to introduce our new Linear integration, bringing seamless collaboration between your engineering and business teams! With twelve instant triggers and thirteen powerful actions, you can now automate workflows that respond to key events in Linear, such as new issues and project updates. This exciting feature enhances customer feedback loops, ensures real-time visibility, and prioritizes product development based on customer needs, all while maintaining a secure and efficient connection.

New FeatureMay 9, 2026 at 3:13 AM

Pricing Update: SMS & Voice Costs (Effective May 13, 2026)

We want to inform you of an upcoming change to our SMS and voice rates effective May 13, 2026, due to updates from our carrier partner. As we enhance our services for reliability and global reach, you may notice slight increases in costs for certain countries. We're committed to delivering the best communication experience for your business!

Bug FixMay 9, 2026 at 3:07 AM

Complete If/Else Edit Support in AI Builder for Workflows

We're excited to announce that the AI Builder now offers complete support for editing If/Else segments and operators within workflows! You can easily add, remove, or update branches and conditions, all while enjoying improved reliability and clarity in your edits. Simplify your workflow management and make changes more efficiently than ever!

New FeatureMay 9, 2026 at 3:05 AM

Undo/Redo support for AI Builder in Workflows

We’re excited to announce that our AI Builder in Workflows now features Undo and Redo support! This means you can confidently explore and edit your workflows, knowing that you can easily revert back to previous versions with just a keystroke. Enjoy the freedom to experiment with AI suggestions while keeping your workflow process safe and efficient!

ImprovementMay 9, 2026 at 3:03 AM

Smarter AI Assistant Responses in Workflows

We're excited to announce enhanced performance for our AI Assistant within workflows! It now provides more accurate and relevant answers to a broader range of questions, ensuring you get the support you need quickly and effectively. As the assistant learns and improves over time, you'll experience even better responses, reducing reliance on manual support.

ImprovementMay 9, 2026 at 3:01 AM

Array Formatter: Now Free to Use with Smarter UI!

We're excited to announce that the Array Formatter is now completely free to use! With a refreshed user interface, it's easier than ever to format webhook arrays without any charges, while enjoying clear action descriptions and output previews. Get started today and simplify your array management without the guesswork!

New FeatureMay 8, 2026 at 3:10 AM

Schema Markup: Extended Schema Type Support

We're excited to announce that our Schema Markup module now supports seven new schema types, expanding your options from 12 to 19! Whether you're in e-commerce, food, education, or services, you can now enhance your visibility on Google by adding category-specific structured data with ease. Simply select a new type, fill out the fields, and watch your business get noticed!

New FeatureMay 8, 2026 at 3:07 AM

Bluesky Comment Management: Now in Social Planner

We're excited to announce that our Social Planner now supports Bluesky comment management! You can easily view and respond to comments from your Bluesky posts without switching platforms. Enjoy features like emoji support, threaded replies, and automatic syncing for the latest comments, all designed to streamline your communication across social channels.

New FeatureMay 8, 2026 at 3:02 AM

Introducing Visual Edits in Ai Studio

We're excited to introduce Visual Edits in Ai Studio, a powerful new feature that allows you to effortlessly customize your site in real-time! Simply click on any element in the live preview to change colors, fonts, images, and more—instantly and without using any AI tokens. Enjoy seamless control with inline text edits, an extensive icon library, and easy adjustments to spacing and layout, all designed to make your editing experience smoother than ever!

New FeatureMay 7, 2026 at 3:09 AM

Dynamic "me" filter + primary contact notes in Opportunities

We're excited to introduce two new features for the Opportunities section! You can now easily personalize your pipeline view with a dynamic "me" filter, which automatically tailors the list to your specific opportunities. Additionally, we've added Primary Contact Notes as a sortable column in the Opportunities List view, giving you quick access to key insights without extra clicks. Enjoy a more streamlined experience that enhances collaboration and boosts productivity!

ImprovementMay 7, 2026 at 3:05 AM

Quiz Enhancement

We've made exciting improvements to the Quiz Results Page, giving you enhanced customization options and a smoother building experience! You can now easily adjust the layout, add background images or colors, and improve navigation while editing. Plus, with clearer guidance on quiz categories and scoring, creating branded quiz experiences has never been easier!

New FeatureMay 7, 2026 at 3:02 AM

Chat Widget Public APIs

We're excited to announce the launch of our new Chat Widget Public APIs! You can now easily create and manage Chat Widgets programmatically—no UI needed. This powerful new feature supports both Live Chat and Email Chat, streamlines your workflow, and sets the stage for even more chat options in the future. Automate your setup, integrate with existing systems, and enhance your efficiency like never before!

Bug FixMay 6, 2026 at 3:05 AM

Google Lead Form - Accurate Attribution & New Activity

Great news! We’ve updated our Google Lead Form integration to accurately track submissions as Paid Search instead of Paid Social, providing you with clearer insights into your marketing efforts. You can now see detailed information about the campaign, ad group, and ad that generated each lead, along with a new "Google Lead Form Submission" activity in your contact's timeline for better management and automation. Enjoy improved reporting and a more organized workflow!

ImprovementMay 6, 2026 at 3:03 AM

Dashboard Custom Metrics — Now with Filters, Meta Ads & Google Analytics Support

We're excited to announce enhanced dashboard capabilities! You can now add filters to your custom metrics for better segmentation, access Meta Ads and Google Analytics data for a comprehensive view of your performance, and create custom KPIs directly in your dashboard without the need for spreadsheets. Enjoy real-time insights and streamline your reporting with these powerful new features!

New FeatureMay 6, 2026 at 3:01 AM

Ai Studio - Deleted Projects Are Now Inactive

We're excited to announce a new feature for Ai Studio! Now, when you delete a project, all associated pages, including preview and published URLs, will automatically be marked as inactive, ensuring that your deleted content is completely taken down. Enjoy a smoother management experience with this update!

New FeatureMay 5, 2026 at 3:02 AM

Embedded Voice AI Widgets - Orb display

We're excited to announce our new Embedded Voice AI Widgets, giving you the power to customize how voice interactions appear on your website! Choose between a floating or embedded placement, select an engaging visual display, and enjoy real-time previews as you design. This feature enhances user experience, boosts engagement, and supports better conversions by seamlessly integrating voice technology into your website layout.

New FeatureMay 3, 2026 at 3:02 AM

Introducing New Templates

We're excited to introduce a range of new templates to enhance your marketing strategy! From brand-new website and email templates to eye-catching Facebook, Google, and LinkedIn ads, our fully customizable options are designed to streamline your workflow and help you connect with your audience effectively. Get ready to boost your engagement and drive results with these versatile tools!

New FeatureMay 2, 2026 at 3:22 AM

Badges in Client Portal

We're excited to introduce a new Badges feature in the Client Portal! You can now access and manage all your badges in one organized tab, making it easier to view, download, and share your achievements alongside your certificates. Celebrate your milestones like never before!

New FeatureMay 2, 2026 at 3:07 AM

Social Planner: Add Thumbnails in CSV Posting

Exciting news for our Social Planner users! You can now enhance your video posts by adding custom thumbnails directly through CSV uploads, making your content visually appealing and more engaging. Simply download the updated template, insert your thumbnail links, and watch as your video posts automatically feature the eye-catching visuals you want!

New FeatureMay 2, 2026 at 3:04 AM

Conversation AI - Separate Controls for Bot Sleep on Manual vs Workflow Messages

We’re excited to introduce enhanced controls for Conversation AI, allowing franchise owners to manage when their bots pause more effectively! With separate settings for Manual and Workflow Messages, users can now decide how their bots respond during different interactions, improving automation accuracy and ensuring smoother communication. This update empowers you to keep your conversations flowing seamlessly, whether you're engaging manually or through automation!

New FeatureMay 2, 2026 at 3:03 AM

AI Builder in workflows now more powerful

We're thrilled to announce a complete overhaul of the AI Builder in workflows, making it faster and more user-friendly than ever! With real-time streaming updates, conversational memory, and the ability to make multiple changes at once, you’ll experience a smoother, more intuitive process. Say goodbye to confusion and hello to a powerful tool that adapts to your needs, ensuring every interaction is clear and efficient!

New FeatureMay 2, 2026 at 3:01 AM

AI Agent Action - Call Transcript Tool, Feedback Flow & Stability Improvements

We’re excited to introduce our new Call Transcript Tool, which allows the AI Agent to seamlessly access and utilize contact call histories alongside chat conversations for a more thorough understanding of customer interactions. Additionally, you can now provide structured feedback on AI Agent performance directly from execution logs, enhancing its accuracy and alignment with your expectations. We've also implemented several bug fixes and stability improvements for a smoother user experience!

New FeatureApr 30, 2026 at 3:06 AM

Custom Product Details Pages Now Inherit Your Default Design

We're excited to announce an enhancement to our Custom Product Details Pages (PDPs)! Now, when you create a Custom PDP, it automatically inherits the design of your Default PDP, providing you with a fully structured, ready-to-edit layout. This means you can launch your custom pages faster and more intuitively without starting from scratch, ensuring your products look their best with ease!

ImprovementApr 30, 2026 at 3:01 AM

Personalised Snapshot Imports & Enhanced UI

We've enhanced the snapshot import experience to make it faster and more user-friendly! You can now customize snapshot names during import, receive clear error messages for any issues, and see real-time import status updates. With a cleaner design and improved performance, managing your snapshots has never been easier—try it out today!

New FeatureApr 29, 2026 at 3:05 AM

Mistral AI: Workflow Actions

We're excited to introduce the Mistral AI integration, a powerful addition to your workflows that enables seamless automation with language models, semantic search, and image analysis— all without leaving Franbassador! Now you can effortlessly communicate with customers in their preferred language, find information in your knowledge base, or extract data from receipts, enhancing efficiency and user experience. Unlock versatile capabilities with this new feature and elevate your business operations to the next level!

New FeatureApr 29, 2026 at 3:03 AM

Marketplace App Update: AI Agent Modules Now Support App Versioning

We're excited to announce a major enhancement to our Marketplace App! AI Agent modules, including Conversation AI and Voice AI templates, now support app versioning, ensuring safer and clearer management of updates. Developers will be able to track, review, and adopt changes more easily, providing users with greater visibility into each update before they proceed.

New FeatureApr 28, 2026 at 3:05 AM

Automate outreach using marketing audit report url in workflows

We're excited to introduce a new feature that enhances your outreach capabilities! You can now automatically include marketing audit report links and personalize your messages with prospect business names in your workflows. This means quicker, more tailored communication that can significantly improve your lead qualifications and conversions. Get started by adding the Generate marketing audit report action in your workflow today!

New FeatureApr 28, 2026 at 3:04 AM

Email Verification Action in Workflows

We're excited to introduce our new Email Verification feature in workflows! You can now automatically check the validity of email addresses before sending any communications, ensuring your messages reach high-quality contacts and minimizing bounces. This enhancement boosts your email performance and helps maintain a strong sender reputation effortlessly!

New FeatureApr 28, 2026 at 3:02 AM

Support Access Controls

We're excited to introduce our new Support Access feature, allowing agencies to grant temporary support access to their accounts directly within the platform. You can now easily enable, extend, or revoke access, all while ensuring security and compliance with user-approved, time-limited access. Explore this new feature under Agency View → Settings → Company → Advanced Settings!

New FeatureApr 25, 2026 at 3:03 AM

Ad Manager public APIs

We're thrilled to unveil our new Public APIs for Ad Manager, allowing you to effortlessly create, manage, and track ad campaigns on Facebook, Google, and LinkedIn—all in one place! This exciting feature automates your workflows, enabling faster launches, seamless account connections, and unified reporting, so you can focus on scaling your business and making data-driven decisions with ease.

New FeatureApr 25, 2026 at 3:02 AM

Whitelabelled Mobile Apps - New Screenshot Generator

We’re thrilled to announce the launch of our new Screenshot Generator, now available in the App Customizer! This exciting feature allows you to easily create stunning, branded app store visuals for iPhone, iPad, and Android devices in just a few clicks—no more juggling tools or tedious edits. With real-time previews and customizable options, you can craft eye-catching screenshots that will make your app stand out and drive more installs effortlessly!

New FeatureApr 24, 2026 at 3:08 AM

Social Planner: Community now in Comment Management

We're thrilled to announce a fantastic update to our Social Planner! Now you can directly manage community comments within the platform, allowing for seamless replies and interactions without the hassle of switching tabs. Enjoy real-time syncing with the native platform and keep your conversations organized alongside your other social media engagements—all in one convenient inbox!

New FeatureApr 24, 2026 at 3:05 AM

Terms & Conditions Consent at Store Checkout

We're excited to introduce a new feature that enhances your Store Checkout by adding a mandatory Terms & Conditions and Privacy Policy consent checkbox. This simple yet powerful addition ensures your customers explicitly agree before completing their purchase, helping you stay compliant with legal requirements. Easily toggle this feature on, customize the text, and start offering a smoother, more transparent checkout experience today!

New FeatureApr 24, 2026 at 3:03 AM

Template Library Marketplace Integration via Labs

We're excited to announce the integration of our Template Library with the Marketplace! Now you can easily browse, preview, purchase, and install templates all in one place. Plus, creators can sell their templates directly through the platform, unlocking new revenue opportunities and making it easier than ever to discover and use premium designs. Check out the new Marketplace tab in the Template Library to get started!

New FeatureApr 24, 2026 at 3:02 AM

Store Deletion Behavior Update

We're excited to introduce an improved store deletion experience that enhances safety and predictability! Now, when you delete a store, only its specific pages will be removed—leaving your main website untouched. This update also streamlines the process across all entry points, making it easier and clearer than ever to manage your stores without the worry of accidentally deleting your entire site.

New FeatureApr 23, 2026 at 3:05 AM

WhatsApp Calling (Closed Beta)

We're excited to introduce our new WhatsApp Calling feature, now in closed beta! You can now make and receive voice calls directly within your existing WhatsApp conversations, allowing for real-time communication without switching apps or sharing phone numbers. This seamless integration helps resolve complex queries faster and boosts your customer engagement by letting you connect instantly with high-intent leads.

New FeatureApr 23, 2026 at 3:04 AM

Opportunity Smart Lists

We're excited to introduce Opportunity Smart Lists, a powerful new feature that allows you to create customized views of your opportunities with your preferred filters and sorting. Easily switch between these personalized views, share them with your team, and streamline your workflow across pipelines, reducing repetitive setup and enhancing collaboration. Update your opportunity management today for a more efficient experience!

New FeatureApr 23, 2026 at 3:02 AM

Custom Object Templates - set up your CRM in one click

Introducing our new Custom Object Templates! Setting up your CRM is now easier than ever with pre-built, industry-specific configurations you can activate in just one click. Choose from templates tailored for Real Estate, Insurance, Automotive, SaaS, Events, Pets, and Home Services, each complete with ready-to-use custom objects and organized fields, so you can focus on what really matters—growing your business!

New FeatureApr 21, 2026 at 3:06 AM

Communities: Client Portal

We're excited to introduce our new Personal Meeting Links, providing you with a dedicated, reusable link for all your live sessions, including 1:1 meetings and events. Plus, our new Recordings Hub allows you to easily access, watch, or download your session recordings, helping you build a valuable content library. With enhanced noise cancellation for clearer conversations, you can host professional, distraction-free meetings with ease—start using these features today!

ImprovementApr 21, 2026 at 3:02 AM

Add email action attachments from Media Library

We're excited to announce an upgrade to our Email Action feature that now lets you easily attach files from your Media Library or upload new ones directly from your device. This improvement streamlines your workflow by allowing you to reuse stored assets, saving you time and effort in managing your attachments. Get ready for a more efficient emailing experience!

ImprovementApr 18, 2026 at 3:10 AM

Smarter End Date Selection on Rentals Booking Page

We're excited to announce a smarter booking experience for our Rentals feature! You can now select your end date in the same month as your chosen start date, eliminating the hassle of navigating multiple months. This improvement streamlines the booking process, making it faster and more user-friendly for our customers.

New FeatureApr 18, 2026 at 3:09 AM

Introducing Newsletter Time Configuration

We're excited to introduce our new Newsletter Time Configuration feature, giving franchise owners the power to send newsletters at the perfect time for their audience. With options to customize daily, weekly, or monthly schedules based on preferred time zones, you can now boost engagement and connect with your community when they're most active—no more one-size-fits-all timing! Enjoy greater control over your communication and watch your open and click rates soar.

ImprovementApr 18, 2026 at 3:08 AM

AI Studio - Enhancements + Fixes

Exciting updates to AI Studio have arrived! We've enhanced support for project history, ensuring important context is retained while improving response quality. Users will enjoy a more intuitive experience with timely feedback during their interactions, along with consistent context maintained across builder sessions for accurate outputs. Plus, our cloning process is now faster and more reliable.

ImprovementApr 18, 2026 at 3:06 AM

AI Agent Action Can Now Access Full Conversation History

We’re excited to announce that our AI Agent now has full access to a contact's entire conversation history across all channels, including SMS, Email, WhatsApp, Instagram, and more! This means your AI Agent can understand the entire context of past interactions, ensuring seamless communication by referencing previous messages and providing timely, informed responses. With this enhancement, your customers will receive a more personalized experience, no matter how they reach out!

New FeatureApr 18, 2026 at 3:04 AM

AI Agent Action now has MCP (Model Context Protocol) as Tool

We're thrilled to introduce the new MCP (Model Context Protocol) feature for our AI Agent, empowering you to connect to external apps and services in real-time! This enhancement allows your agent to access live information beyond your CRM, including popular options like Exa and Tavily, streamlining your workflows like never before. With automatic tool discovery and the ability to customize which tools your agent can use, the possibilities are endless!

New FeatureApr 18, 2026 at 3:03 AM

AI Agent Action in workflows: Token Usage Optimization

We're excited to announce a major enhancement to our AI Agent feature, designed to make your workflows more efficient and cost-effective! With significant reductions in token usage—up to 36% on the first LLM call and 20% overall—you can now enjoy the same high-quality outputs while spending less. This means you can scale your automations without the added costs, streamlining your operations like never before!

New FeatureApr 18, 2026 at 3:02 AM

WhatsApp Ask AI

Exciting news! Introducing the new "Ask AI" feature for WhatsApp, revolutionizing how you manage your messaging. Now, you can create templates, send campaigns, track analytics, and even set up appointment Flows—all through simple conversations. Enjoy a seamless experience with built-in safety checks, ensuring every action is approved by you.

New FeatureApr 18, 2026 at 3:01 AM

Introducing New Templates

We're excited to introduce our brand-new web templates designed to enhance your marketing efforts! With options for websites, email campaigns, forms, surveys, social media, and Google Ads in various industries, our customizable templates help you streamline your workflow and focus on engaging your audience. Explore these fresh additions and elevate your business today!

New FeatureApr 17, 2026 at 3:07 AM

Apify Actions and Triggers in Workflows

We're excited to announce the addition of Apify actions and triggers to our Workflows feature! Users can now effortlessly run scraping jobs, execute Apify actors, and process external data—all within the platform, eliminating the need for webhooks or third-party apps. Enhance your outreach campaigns, monitor competitors, and enrich leads with this powerful new functionality!

ImprovementApr 17, 2026 at 3:05 AM

Tax Support for Course Offer Checkout

We’re thrilled to announce our new tax support for Course Offer checkout! Now, taxes will be automatically calculated and clearly displayed during the purchasing process, making it easier and more transparent for both creators and learners. This enhancement ensures accurate pricing, compliance with local tax regulations, and a seamless checkout experience, so you can focus on what really matters—growing your business!

New FeatureApr 17, 2026 at 3:03 AM

Inbound Email Trigger for Workflows

We're excited to announce a powerful new feature: the Inbound Email Trigger for Workflows! This allows you to automatically kick off workflows as soon as an email arrives, whether from new leads or existing contacts. Streamline your operations by routing inquiries, assigning support requests, and responding to clients instantly, ensuring no opportunity slips through the cracks!

ImprovementApr 17, 2026 at 3:01 AM

Standard Builder: Easily Drag and Move Workflow Nodes!

We’re excited to introduce a new drag-and-drop feature in the Standard Builder that allows you to easily rearrange workflow nodes directly on the canvas! Simply hover over a node to reveal the drag handle, and move it to a new position with a clear "Move here" indicator. This improvement makes organizing your workflows quicker and more intuitive than ever!

ImprovementApr 16, 2026 at 3:15 AM

Services (v2) - Control Image Visibility on Booking Page

We're excited to announce an improvement that gives you more control over your booking page! You can now choose to display service images or switch to a clean, text-focused layout, making it easier for customers to scan and select services. This update helps create a more streamlined booking experience tailored to your business's needs, whether you prefer a visual or text-first presentation.

New FeatureApr 16, 2026 at 3:11 AM

Pricing Update – Effective April 2026

We’re excited to announce that our pricing will be updated in April 2026 to better align with current global carrier costs. This update will enhance the quality and reliability of your messaging and voice services across numerous countries, ensuring that you receive fair and efficient service. If you have any questions about these changes, feel free to reach out to our support team!

New FeatureApr 16, 2026 at 3:09 AM

Extended Conditional Logic Support in Calendar Booking Forms

We're excited to announce enhanced conditional logic support in our calendar booking forms! This upgrade ensures a more reliable and consistent booking experience by allowing you to disqualify leads before appointments are scheduled and seamlessly manage custom messages and redirects after form submission. Get ready for dynamic forms that adapt to user input, giving you greater control over your appointments and confirmation processes!

New FeatureApr 16, 2026 at 3:07 AM

Improved Visibility for Store Elements in Builder

We’re excited to announce an upgrade to our Store Builder that makes it easier to find and utilize store elements! Now, when you add a store to your sub-account, key components will be front and center, allowing for quicker access. Plus, if there’s no store present, we've organized the elements for better visibility—making page building smoother and more intuitive than ever!

ImprovementApr 16, 2026 at 3:05 AM

Easier Calendar Setup with Auto-Navigation to Missing Fields

We're excited to announce an improved calendar setup experience! With our latest update, you'll now be automatically guided to any missing required fields, making it easier and faster to fix errors. Say goodbye to confusion when saving your calendar, as our new navigation feature highlights issues directly, ensuring a smoother and more intuitive setup process.

ImprovementApr 16, 2026 at 3:03 AM

Services (v2) - Flexible Service Discovery from Service & Category Links

We're excited to announce an enhancement to our services discovery feature, allowing you more control over how customers explore and book services! You can now choose whether customers can navigate beyond their starting service or category link to discover other options, enabling a more personalized and flexible booking experience. This update helps boost conversion rates by facilitating easier service browsing, whether you prefer a focused or exploratory approach to bookings.

New FeatureApr 16, 2026 at 3:01 AM

Support for Assigned User Custom Value Across Funnels & Calendar Confirmation Page

We're excited to announce a new feature that enhances personalization in your funnels and calendar confirmation pages! Now, the details of your assigned users will seamlessly carry over into the next funnel step after an appointment is booked and can be included in "thank you" messages. This update ensures a consistent and personalized experience for your customers, making every interaction feel tailored just for them!

New FeatureApr 15, 2026 at 3:10 AM

Services (v2) - Category-First Booking

We're excited to introduce our new Category-First Booking feature, allowing customers to begin their booking journey by selecting a category such as Hair, Spa, or Wellness. This improvement simplifies the discovery process and enhances the overall booking experience, making it more intuitive and engaging. You can easily customize this feature in your settings, ensuring it aligns perfectly with your business needs!

ImprovementApr 15, 2026 at 3:06 AM

Asset Selector Improvements

We're excited to introduce major enhancements to our Asset Selector for Snapshots! Users can now easily navigate through nested folder structures, select entire folders with a single click, and enjoy a much clearer view of their assets organized under parent folders. These improvements streamline your workflow, reduce errors, and make managing your assets simpler and more intuitive than ever!

New FeatureApr 15, 2026 at 3:04 AM

Opportunity Forecasting

Introducing our exciting new "Opportunity Forecasting" feature! Gain real-time insights into your future revenue with our dedicated Forecast tab, enabling you to track and predict your pipeline performance effortlessly. With tools to visualize expected close dates, assess risks, and drill down into opportunities, you can enhance your forecasting accuracy and make informed business decisions like never before.

ImprovementApr 15, 2026 at 3:02 AM

Improved Equal Distribution in Round Robin Calendars

We're excited to announce an upgrade to our Round Robin calendars, ensuring fairer and more consistent appointment distribution among your team! Appointments will now be intelligently assigned each month to prevent overload, keeping your workload balanced and predictable. With new features like dynamic availability updates and a troubleshooting view, scheduling just got easier for everyone!

New FeatureApr 14, 2026 at 3:07 AM

Conversation AI - Enable Triggers / Instructions in Knowledge Base

We're excited to announce a new feature that enhances our Conversation AI by allowing users to create specific triggers for accessing the Knowledge Base. With this update, you can now define up to four triggers, each linked to seven Knowledge Bases, giving you greater control over the AI's responses and improving its accuracy. Enjoy a more tailored interaction while the default settings remain unchanged, ensuring a seamless transition for existing users!

New FeatureApr 14, 2026 at 3:05 AM

Sell smarter in LATAM with Mercado Pago payments

We're excited to announce that Mercado Pago is now available as a payment option for franchise owners and blue-collar businesses in LATAM! This highly requested integration allows you to accept payments seamlessly across Colombia, Argentina, Chile, Mexico, Uruguay, Peru, and Brazil, empowering you to serve your customers more effectively. Get started in just a few easy steps and unlock new revenue opportunities in this fast-growing region!

New FeatureApr 14, 2026 at 3:03 AM

📢 Carrier Fee Pricing Update – Effective April 1 & May 1, 2026

We’re excited to announce updates to our carrier fee pricing! Starting April 1, 2026, AT&T will adjust fees for SMS and MMS, followed by Verizon increases on May 1, 2026. These changes ensure that we continue to provide reliable messaging services while aligning our costs with the latest carrier rates. Thank you for your understanding, and feel free to reach out to our support team with any questions!

New FeatureApr 14, 2026 at 3:02 AM

Funnel & Website AI - Enhanced Page Generation & Clone

We're excited to introduce a major upgrade to our Funnel AI, enhancing the quality of generated pages like never before! The new update ensures your funnels are not only visually cohesive and on-brand but also feature professional-level copy and tailored imagery. With improved cloning capabilities and a smarter design process, every funnel you create will feel like a polished masterpiece, perfectly aligned with your vision.

New FeatureApr 13, 2026 at 3:04 AM

Introducing New Templates

We're excited to introduce a collection of new web templates that will enhance your marketing efforts! From websites and email campaigns to sales funnels and surveys, our customizable and professional templates are designed to save you time and help you connect with your audience effectively. Explore our latest additions across various industries, including beauty, fashion, travel, and more!

ImprovementApr 11, 2026 at 2:19 PM

Smoother Drag-and-Drop in Forms, Surveys, and Quizzes

We've enhanced the drag-and-drop experience in our Forms, Surveys, and Quizzes builder, making it smoother and more intuitive! Now, as you drag elements, you'll see a subtle gray shadow for better feedback, and the builder will automatically scroll for longer builds, allowing for effortless repositioning. Enjoy a more polished, user-friendly experience that makes creating content easier and more enjoyable!

New FeatureApr 11, 2026 at 3:03 AM

Social Planner: Instagram Post Sync (Beta)

We’re excited to introduce the Instagram Post Sync feature in our Social Planner! Now you can effortlessly import and manage your past Instagram posts from the last 30 days, including images, videos, carousels, and reels, all from a single dashboard. Enjoy daily insights, streamline your content management, and eliminate the hassle of manual recreation, giving you a clearer view of your Instagram performance.

New FeatureApr 11, 2026 at 3:02 AM

Import content from another course

We're thrilled to announce a powerful new feature that allows you to easily import content from one course to another within our Courses Builder! Save time and streamline your workflow by reusing individual lessons, modules, or even entire course structures, all while ensuring consistency across your curriculum. With real-time progress tracking and an intuitive interface, creating and editing courses has never been faster or simpler!

New FeatureApr 10, 2026 at 3:11 AM

Nested Folders for Campaigns, Templates & Sequences

We're thrilled to introduce Nested Folders, a game-changing feature that allows you to create subfolders within your Campaigns, Templates, and Sequences! This enhanced organizational system makes it easy to group related assets and quickly find what you need, perfect for managing multiple clients or campaigns. With support for over five layers of nesting, you can keep everything structured and streamlined for a more efficient workflow!

ImprovementApr 10, 2026 at 3:10 AM

Drip Action: Major Upgrades

We're excited to announce major upgrades to the Drip action, enhancing transparency and reliability for your drip schedules! Now you can preview live schedules during configuration, catch potential conflicts before publishing, and easily access batch statistics and schedules. Plus, enjoy automatic pausing and resuming of workflows for a seamless experience. These improvements will help you manage your drip campaigns more effectively than ever!

New FeatureApr 10, 2026 at 3:09 AM

AI Studio - Code Editor

Exciting news for our users! You can now edit and manage your website's code directly within the builder, eliminating the need to switch tools. With our new Code Editor, you’ll benefit from real-time updates, smart error detection, and a seamless live preview, making website management faster and easier than ever.

ImprovementApr 10, 2026 at 3:07 AM

Contact Tag Trigger: Configuration Safeguards

We're excited to announce new safeguards for the Contact Tag trigger that will enhance your workflow experience! Now, when you add a tag, you'll see an info banner that clarifies its effects, plus a warning if you try to save without filters, ensuring you know exactly what to expect. These updates help prevent common setup mistakes and give you clear paths to keep your workflows operating smoothly.

New FeatureApr 10, 2026 at 3:06 AM

AI Studio: Enhanced agent tasking workflow with "Todo Manager"

We're excited to introduce the Todo Manager in AI Studio, a powerful upgrade that transforms how you manage agent tasks. This new feature simplifies task creation and transitions with clear, human-readable labels, enhancing reliability and accuracy while offering a dynamic user experience. You'll enjoy better progress tracking and improved planning, making your task management smoother than ever!

ImprovementApr 10, 2026 at 3:05 AM

Smarter Field Pickers for Custom Values & If/Else in Workflows!

Exciting improvements are here! Our upgraded field picker makes finding and organizing fields easier than ever with streamlined navigation through folders and better visibility for long field names. Enjoy a consistent experience across the Custom Value Picker and If/Else actions, all designed to enhance your workflow efficiency!

New FeatureApr 10, 2026 at 3:03 AM

New WhatsApp Onboarding Flow: Connect, Create, or Migrate

We're thrilled to introduce our redesigned WhatsApp onboarding experience, making it easier than ever to get started! Choose one of three paths: connect your existing WhatsApp Business App, create a new account, or seamlessly migrate from another Business Solution Provider while preserving all your critical business assets. Plus, eligible users can claim up to two instant-verified 555 business phone numbers, allowing you to hit the ground running without any hassle!

New FeatureApr 10, 2026 at 3:02 AM

Mixed Use Case support in Chat Widget A2P Registration Flow

We're excited to introduce a new Mixed Use Case option in the Chat Widget registration process! This feature allows businesses to easily collect separate marketing and informational consent through one user-friendly widget. Now you can register campaigns with lower rejection risks, ensuring compliance and giving your customers the choice to opt into marketing, informational updates, or both!

New FeatureApr 9, 2026 at 3:07 AM

Conversations: Notifications for Followers

Exciting news! You can now receive real-time notifications for new messages in conversations you follow, so you'll never miss important updates again. These in-app notifications are turned on by default, and you can easily customize options for email and SMS alerts to stay informed your way.

ImprovementApr 9, 2026 at 3:05 AM

Add Task Action: Now with Flexible Due Dates & Rich Text!

Exciting news! We've upgraded the Add Task feature to offer flexible due dates, allowing you to set deadlines in days, weeks, months, or years, complete with specific times. Plus, you can now enhance task descriptions with rich text formatting, making your task management clearer and more detailed than ever before!

New FeatureApr 9, 2026 at 3:02 AM

Communities Events - Now with Live Rooms (Schedule event with Live Meeting Rooms)

Exciting news! Hosting events just got a significant upgrade with our new Live Room feature in Communities Events. You can now run live sessions right within the platform or connect through Zoom, Google Meet, or any custom link, all in one place, ensuring a seamless experience for attendees who can join easily from their devices!

New FeatureApr 8, 2026 at 8:42 PM

Bureau Portal

Introducing the all-new Bureau Portal! This comprehensive platform is your one-stop shop for building and managing your Franbassador account, complete with streamlined onboarding, real-time tracking, and direct communication with your project team. Get started by signing up today and watch your business systems come to life!

New FeatureApr 8, 2026 at 3:02 AM

Voice AI Full Screen Agent Builder

We're thrilled to introduce the upgraded Voice AI Full Screen Agent Builder! This exciting new feature offers a streamlined, all-in-one interface where you can effortlessly create and manage your Voice AI agents with a three-panel layout. With everything you need in one place, building, editing, and testing your agents has never been easier or faster!

New FeatureApr 8, 2026 at 3:01 AM

The new Ask AI on Mobile

Exciting news! The new Ask AI feature is now available on our Mobile Apps, transforming your phone into a powerful AI workspace. With over 500 actions at your fingertips, you can create content, manage leads, and get instant support—all without leaving the app. Experience a full-screen interface designed for productivity and seamless assistance, making it easier than ever to get things done on the go!

New FeatureApr 6, 2026 at 3:02 AM

Introducing New Templates

We're excited to unveil our new web templates designed to enhance your marketing efforts! With updated options for websites, emails, forms, surveys, and social media, these fully customizable templates will streamline your workflow and help you connect with your audience more effectively. Get ready to elevate your business with these professional tools!

New FeatureApr 3, 2026 at 3:26 AM

Seamless document transfer during contact merge!

We’re thrilled to announce a fantastic upgrade to our contact merge feature! Now, during the merge process, documents from secondary contacts will be automatically transferred to the primary contact, ensuring that nothing gets lost and all essential files are easily accessible. This update streamlines your workflow, so you can focus on growing your business without the hassle of manual document management!

New FeatureApr 3, 2026 at 3:23 AM

Clarifying Agent in AI Builder

We're excited to introduce our new Clarifying Agent in the AI Builder! This smart feature asks targeted questions whenever essential details are missing, ensuring that your workflows are more accurate and tailored to your needs right from the start. With fewer revisions and faster results, you'll streamline your process and get the most out of your AI-generated outputs!

Bug FixApr 3, 2026 at 3:20 AM

AI Builder: Smarter Data Linking Across AI Actions & Create Task

We’re excited to announce major enhancements to our AI Builder that streamline how data is linked across AI actions and the Create Task feature! The updates ensure more accurate and reliable workflows by passing the relevant variables directly into action fields, resulting in clear and actionable task descriptions for users. With these changes, your AI-generated workflows are now ready to go right out of the box, making your experience smoother and more efficient than ever!

New FeatureApr 3, 2026 at 3:17 AM

Gift Cards – Gift Card Creation, Selling, Sending & Redemption Now Available for All

We're thrilled to announce the launch of our new Gift Card feature, now fully available for all users! You can easily create, sell, send, and redeem customizable gift cards through various checkouts, making it perfect for any occasion. Whether for customer rewards or personal gifts, our all-in-one system allows for seamless management and tracking of gift cards, adding a new layer of flexibility and delight to your business offerings!

New FeatureApr 3, 2026 at 3:14 AM

Calendars: Buy Now, Pay Later with Klarna & Affirm

Exciting news! We're rolling out Buy Now, Pay Later options with Klarna and Affirm, allowing your customers to book appointments while paying in easy installments. This new feature enhances the booking experience, helps increase conversions, and provides more flexible payment options for businesses and their customers alike.

New FeatureApr 3, 2026 at 3:12 AM

Social Planner – Custom Date Range & Comparative View in Statistics

We're excited to introduce a powerful new feature in our Social Planner that allows you to analyze your performance with customizable date ranges and comparative views! You can now easily select any timeframe to evaluate key metrics and compare results to previous periods, giving you deeper insights into your campaigns and growth. This enhancement streamlines your reporting process and reduces the need for external analytics tools, making it easier than ever to track your success!

New FeatureApr 3, 2026 at 3:09 AM

Workflow Builder: Find & Replace Is Here

We're excited to announce the new Find & Replace feature in our Workflow Builder! Now, you can easily search for and update custom values, tags, or text within a single workflow using just a few clicks. This powerful tool makes it simple to manage large workflows more efficiently, allowing you to replace terms seamlessly and save time on updates.

ImprovementApr 3, 2026 at 3:07 AM

Services (v2): Booking Experience Enhancements (In-App + Booking Page)

Exciting news! We've enhanced our booking experience to make scheduling services easier than ever. With smarter phone handling, automatic staff selection, and clear alerts for unavailable services, as well as a cleaner flow for customers, these updates ensure a smoother and more intuitive journey from appointment setup to checkout. Enjoy better visibility, reduced errors, and improved transparency in your bookings!

ImprovementApr 3, 2026 at 3:04 AM

Advanced Builder UX Updates: Stats Controls, Auto Layout & Click Animations

We’re thrilled to introduce exciting updates to the Advanced Builder! Enjoy a cleaner default screen for better workflow creation, enhanced flexibility in stats mode, which now saves your settings across sessions, and improved layout handling. Plus, experience more interactive click animations that make using the builder even more enjoyable!

New FeatureApr 2, 2026 at 3:56 PM

Interactive Platform Explorer

Exciting news! We're thrilled to introduce the Interactive Platform Explorer, a new tool designed to help you unlock the full potential of the Franbassador platform. Visit https://bluecollarbureau.com/Franbassador to brainstorm ideas and discover specific ways to enhance your business experience with us!

New FeatureApr 2, 2026 at 3:53 PM

Use Case Library

We're excited to introduce our new Use Case Library, offering tailored insights and strategies across 15 different industries! Discover actionable tips to boost your business, retain clients, and stand out from the competition. Dive in today and unlock your potential!

New FeatureApr 2, 2026 at 3:50 PM

New "HOW TO's" Knowledge Base

We're excited to introduce our new "How To" knowledge base! This comprehensive resource offers easy, step-by-step guides with screenshots to help you navigate everything from setting up your account to utilizing features across Franbassador, Forge, WinPilot, Marketplace, and ZeeVerify. Get ready to unlock your full potential!

ImprovementApr 2, 2026 at 3:12 AM

Enhanced Border Controls in Page Builder!

We've enhanced the Page Builder with a revamped border settings panel! You can now customize border width and radius for each side and choose from five new styles, making it easier than ever to create unique designs. Plus, existing pages will continue to function as before, ensuring a smooth transition to a more powerful editing experience.

New FeatureApr 2, 2026 at 3:10 AM

New: Reviews Overview Dashboard (Labs)

We’re excited to introduce the new Reviews Overview Dashboard in Labs, designed to give you comprehensive insights into your reputation performance all in one place! With customizable sections, interactive charts, AI-generated summaries, and detailed sentiment analysis, you can easily track your reviews, monitor engagement metrics, and refine your strategies for better customer experiences. Dive in now to explore these powerful tools and take control of your brand's reputation like never before!

New FeatureApr 2, 2026 at 3:07 AM

Appointment Triggers now supports appointment guests!

We're excited to announce a major enhancement to our appointment workflow triggers! You can now include appointment guests in your automations, allowing you to choose whether to enroll only the primary contact, both the contact and guests, or guests alone. This update makes it easier than ever to send reminders, confirmations, and follow-ups for multi-participant appointments, ensuring everyone stays informed and engaged!

New FeatureApr 2, 2026 at 3:04 AM

New & Improved email marketing public APIs

We're excited to announce our enhanced V2 Public APIs for Email, offering you greater control over your campaigns with features like batch scheduling, improved management of templates, and richer data insights. This upgrade not only streamlines your workflow but also sets the stage for future enhancements, ensuring your email marketing efforts are more powerful and effective than ever!

ImprovementApr 2, 2026 at 3:02 AM

Trigger Stats Improved: View your trigger enrollments at a glance

We're excited to announce an enhanced Trigger Stats feature in the workflow builder! You can now easily monitor trigger enrollment performance right from the builder, allowing you to quickly see how contacts are moving through your workflows, including details on attempted, matched, and unmatched enrollments. This upgrade makes it simpler than ever to identify patterns and troubleshoot issues without needing to navigate away from your workflow.

ImprovementApr 1, 2026 at 3:02 AM

Preference Management – Refinements

We've made several exciting improvements to the Preference Management module based on your feedback! You can now start with a clean setup, easily edit subscription category names, and enjoy longer character limits for more descriptive titles. We’ve also added clear guidance on email settings, enhanced protection against accidental changes, and provided a user-friendly display for archived preferences. Enjoy the enhanced flexibility and control!

ImprovementMar 31, 2026 at 6:57 PM

Sole Proprietor support in Chat Widget A2P Registration Flow.

We're excited to announce that Sole Proprietors can now easily navigate the Chat Widget A2P registration flow, thanks to our new automatic use case detection and pre-filled templates. This improvement allows you to complete your registration swiftly and efficiently, just like standard accounts, reducing setup time and ensuring compliance is a breeze!

New FeatureMar 31, 2026 at 4:58 PM

Documents & Contracts: Collect card details

We're excited to introduce a new feature that allows you to collect and save card details directly within your Documents & Contracts! Signers can securely enter their payment information while filling out documents, streamlining payment collection and paving the way for future auto-pay and subscription options. Simply add the “Card Details” field in the document builder, and enjoy enhanced payment processing without the hassle of follow-ups!

New FeatureMar 30, 2026 at 10:41 PM

Comment Management Now Supports Tiktok in Social Planner

Exciting news! You can now manage and reply to TikTok comments directly within the Social Planner, making it easier than ever to engage with your audience. Enjoy centralized comment management, faster response times, and better team coordination, all while keeping your brand voice consistent across platforms!

ImprovementMar 30, 2026 at 10:40 PM

Brand Board Colors in the Forms & Surveys Color Picker!

We're excited to announce a new feature that allows you to seamlessly access your Brand Board colors directly from the Builder color picker! This update simplifies styling by enabling you to apply your saved brand colors and manage custom colors without the hassle of copying hex codes, ensuring consistency across all your designs. Enjoy a more efficient workflow as you easily keep your pages and forms on-brand!

ImprovementMar 30, 2026 at 10:39 PM

Enhanced Sync for Missed & Upcoming Appointments

We're excited to announce an enhancement to our calendar synchronization feature! Now, all your missed and upcoming appointments will automatically sync when your calendar connection is restored, ensuring that you never miss a meeting or face confusion again. Enjoy a seamless experience with your calendar integrations, as all relevant appointments sync effortlessly, keeping your schedule accurate and up to date!

ImprovementMar 30, 2026 at 10:39 PM

Date-Based Booking Window is now live!

We're excited to announce the launch of our new Date-Based Booking Window feature! You can now set specific start and end dates for booking availability, giving you better control over your schedule and preventing unintended bookings. Perfect for managing seasonal offers or special campaigns, this enhancement ensures that your calendar reflects exactly the availability you want your customers to see.

ImprovementMar 30, 2026 at 10:38 PM

Enhanced Sync for Missed & Upcoming Appointments

We've made significant improvements to our calendar sync feature to ensure your appointments stay up-to-date, even after disconnections. Now, any appointments created during a disconnect will automatically sync once you reconnect, preventing confusion and reducing manual updates. This enhancement not only simplifies your scheduling experience but also keeps your calendar accurate and reliable across all changes!

ImprovementMar 30, 2026 at 6:50 PM

Incoming calls from private or anonymous numbers

We're excited to announce a new feature that allows you to receive calls from private or anonymous numbers, ensuring you never miss a potential lead! Simply enable this option in your sub-account settings and incoming private calls will be labeled for easy identification, so you can manage your communications seamlessly.

ImprovementMar 29, 2026 at 1:34 PM

Advanced Builder: Set Default Path for Workflow Branches

Exciting news! You can now easily set a Default Path for your workflow branches in the Advanced Builder. This enhancement allows you to choose which branch contacts will enter by default during tests or when transitioning from other workflows, giving you greater control and simplifying the testing process for workflows with multiple branches.

New FeatureMar 29, 2026 at 1:32 PM

Mobile Payments: Payment Schedule in Estimates

We're thrilled to announce our new Payment Plans for Estimates feature! Now, you can offer your customers the flexibility to split their payments into scheduled installments, making it easier to close larger deals and providing clear payment expectations right from the start. With options for deposits, custom due dates, and percentage-based payment plans, you can enhance customer satisfaction and boost your estimate approvals.

ImprovementMar 29, 2026 at 1:27 PM

Advanced Filters Revamp & Expanded Date Operators

Exciting news! Our Advanced Filters have been revamped to enhance your experience with faster, cleaner, and more powerful navigation. You can now easily group fields for simpler access, utilize new date operators for precise selection, and apply nested filters for complex conditions, all with an intuitive interface to help you quickly narrow down opportunities and boost productivity.

New FeatureMar 28, 2026 at 7:14 PM

Introducing New Templates

We're excited to introduce our brand new web templates that will supercharge your marketing efforts! This versatile collection includes customizable templates for websites, email campaigns, forms, surveys, and ads across various industries, allowing you to save time while effectively engaging your audience and driving results. Dive in now and elevate your business presence!

New FeatureMar 28, 2026 at 3:16 AM

Inbound Email Support in Conversation AI

We're excited to announce that our Conversation AI now supports email, enhancing your business communication capabilities! You can automate responses to incoming emails just as easily as with chat channels like SMS and Facebook, ensuring a seamless experience across all platforms. This new feature not only speeds up your email responses but also maintains consistency and reduces manual effort, making it an essential tool for effective communication.

New FeatureMar 28, 2026 at 3:12 AM

Access Form Submissions in Conversations

We're excited to introduce a new feature that allows you to access form submissions directly within the Conversations section! Now, you'll find form responses automatically attached to relevant conversation threads, making it easier to review and respond without switching tabs. This unified view enhances your ability to personalize communication and speed up follow-ups, helping you connect with your leads more effectively.

Bug FixMar 28, 2026 at 3:11 AM

Conversations Usability Improvements

We're excited to announce usability improvements to our Conversations UI that streamline your experience! You can now effortlessly update contact details while viewing call transcripts, send emails instantly during calls without page refreshes, and enjoy a smoother conversation flow with restored call options. Plus, we've enhanced translations and text handling for a more stable and accessible interface in all languages.

ImprovementMar 28, 2026 at 3:00 AM

Invoices: Auto-payment Now Enabled by Default

We're excited to announce that auto-payment is now enabled by default for invoices with payment schedules and recurring setups! This means you'll no longer need to toggle it on manually each time, ensuring timely payments and simplifying your invoicing process. You can still opt out before sending if needed!

ImprovementMar 27, 2026 at 11:25 PM

Math Operations Now More Powerful: Reuse Output in Later Steps

We’ve made math operations even more powerful! Now, when you run a math operation, you can easily reuse its result in later steps—no need for extra saving to custom fields. This exciting enhancement simplifies your workflows by allowing you to directly reference outputs in subsequent actions, streamlining your calculations and decision-making processes.

ImprovementMar 27, 2026 at 11:23 PM

Workflow AI Builder - Error Reduction and Reliability Improvements

We're excited to announce significant improvements to the Workflow AI Builder that dramatically reduce errors and enhance reliability! With a complete elimination of conditional generation errors and a tenfold reduction in node generation failures, you can now create workflows with confidence and ease. Enjoy a smoother, more dependable experience as you build and scale your business operations!

ImprovementMar 27, 2026 at 11:21 PM

Pipeline Navigation Improvements & Stage Colors new

We're thrilled to introduce improvements to our pipeline management! You can now create and edit pipelines more easily, assign colors to each stage for better visibility, and choose how those colors appear in different views. Enjoy a more dynamic and organized workflow with these exciting new features!

New FeatureMar 27, 2026 at 11:20 PM

Inbound Email Support in Conversation AI

We're excited to introduce a new feature in Conversation AI that enhances your email communication! You can now automate responses to incoming emails, just like with our chat channels. This unified experience allows for faster responses, consistent messaging, and reduced manual effort, making it easier than ever to handle support and leads via email.

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